Retail Sales & Customer Service Pro

NAVY EXCHANGE SERVICE COMMAND (NEXCOM); Norfolk (VA); On-site; USD 21,000 - 23,000; Part time

Job summary

NAVSTA Norfolk is seeking a part-time Sales Associate to greet customers, explain product benefits, and drive sales while maintaining a welcoming store environment. You will assist shoppers, answer questions, and process transactions with accuracy and courtesy.

The role emphasizes teamwork, consistent attendance, and adherence to store standards during varied shifts, including mornings, evenings, weekends, and holidays.

Qualifications

• Basic product knowledge and ability to convey features to customers.
• Retail experience preferred but not required.
• Strong reading, writing and interpersonal communication skills.
• Basic arithmetic for transactions and cash handling.
• Ability to multi-task and work as part of a team.
• Physical ability to move, stand, and lift up to 50 lbs as needed.

Responsibilities

• Provide premier customer service and build rapport with shoppers.
• Maintain store appearance and organization.
• Cross-sell and upsell products based on customer needs.
• Use POS system to process transactions and handle cash accurately.
• Participate in inventory processes and ticketing of merchandise.
• Adhere to work schedule and complete assignments reliably.

Skills

Product knowledge

Experience

Communication skills

Math skills

Reasoning ability

Physical stamina

Education

High school diploma or equivalent

Job description

NAVSTA Norfolk is seeking a part-time Sales Associate to greet customers, explain product benefits, and drive sales while maintaining a welcoming store environment. You will assist shoppers, answer questions, and process transactions with accuracy and courtesy.

The role emphasizes teamwork, consistent attendance, and adherence to store standards during varied shifts, including mornings, evenings, weekends, and holidays.