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R301US Hibbett Retail, Inc. in Norfolk, Virginia seeks a Sales Associate to deliver quality customer service and drive product sales. You will promote promotions, act as an ambassador of the brand, and help create a memorable shopping experience.
The role requires 0–2 years of customer service experience, excellent communication, and the ability to thrive in a fast-paced environment. Reports to Store Manager; hourly pay emphasized.
HB: 01295 Norfolk, Virginia (Roosevelt Gardens) Hourly: $13.60 - $13.60 Job Title: Sales Associate Department: Operations FLSA Status: Non-Exempt Reports To: Store Manager
The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.
Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods. Promote and sell services and merchandise provided by the organization. Consistently set goals to grow and improve selling skills and track overall sales. Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction. Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance. Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual. Consistently achieve and/or exceed sales targets and goals. Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff. Attend all staff meetings and tech clinics for the store. Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.
There are no supervisory responsibilities for this role.