Animal Health & Customer Experience Specialist

Coastal-Farm-; Gresham (OR); On-site; USD 32,000 - 42,000; Full time

Job summary

Coastal Farm is seeking a customer-focused associate in Oregon to greet customers, answer questions, and help locate products. You will manage phone inquiries, stay informed about products and promotions, and assist with merchandising and housekeeping to maintain an attractive store environment.

The role requires strong communication, interpersonal skills, and the ability to adapt to changing priorities. Prior retail knowledge and attention to detail are valued in a fast-paced setting.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Able to adapt to rapidly changing work environments.
• Familiar with operating a computer system and email.
• Knowledge of standard retail concepts and practices.
• Strong attention to detail.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Maintain comprehensive knowledge of Coastal Farm products and promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Coordinate with associates via radio for smooth store operations.

Skills

Written and verbal communication

Interpersonal skills

Adaptability

Computer systems & email usage

Attention to detail

Job description

Coastal Farm is seeking a customer-focused associate in Oregon to greet customers, answer questions, and help locate products. You will manage phone inquiries, stay informed about products and promotions, and assist with merchandising and housekeeping to maintain an attractive store environment.

The role requires strong communication, interpersonal skills, and the ability to adapt to changing priorities. Prior retail knowledge and attention to detail are valued in a fast-paced setting.