Retail Sales & Customer Service Associate (Flexible Hours)

Citi Trends; Lynchburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Sales Associate at CITITRENDS, Inc. provides friendly, knowledgeable service, helping customers find products and answering questions to ensure satisfaction in a dynamic retail environment.

This role supports a positive work culture, assists with merchandising on the sales floor, handles transactions, follows safety procedures, and upholds company policies while maintaining a professional appearance. Candidates should be reliable, flexible for nights/weekends, and capable of working with

Qualifications

• Excellent communication and organizational skills.
• Flexible schedule including nights and weekends.
• Ability to perform basic math calculations.

Responsibilities

• Processes freight and assists with price changes/markdowns.
• Balances register according to company policy.
• Greets customers and provides courteous service.
• Explains exchange/refund policies to customers.
• Assists with loss prevention and reports incidents.
• Maintains a neat appearance and wears name tag.
• Supports management with merchandising and stock levels.
• Follows all safety procedures.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

The Sales Associate at CITITRENDS, Inc. provides friendly, knowledgeable service, helping customers find products and answering questions to ensure satisfaction in a dynamic retail environment.

This role supports a positive work culture, assists with merchandising on the sales floor, handles transactions, follows safety procedures, and upholds company policies while maintaining a professional appearance. Candidates should be reliable, flexible for nights/weekends, and capable of working with