Retail Sales & Customer Service Associate – Flexible Hours

The TJX Companies, Inc.; Lowell (MA); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

EAP

Paid holidays/vacation/sick

401(k) Associate contributions

Health care options

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring for a customer service associate in Lowell, MA. You will deliver an exceptional shopping experience, process transactions accurately, promote loyalty programs, and help maintain a clean, organized store environment.

The role requires flexibility, strong communication, and the ability to lift items as needed. Starting pay range is $16.25 to $16.75 per hour, with benefits and opportunities for growth within the TJX family.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and maintain store standards.
• Ring purchases/returns accurately and manage change per procedures.
• Promote credit and loyalty programs.
• Prepare merchandise for the sales floor and support merchandising standards.
• Participate in store recovery and maintain cleanliness and safety.
• Support loss prevention and safety policies.

Skills

customer service

flexible schedule

communication skills

organization

multi-tasking

ability to lift heavy objects

Job description

Marshalls, part of The TJX Companies, Inc., is hiring for a customer service associate in Lowell, MA. You will deliver an exceptional shopping experience, process transactions accurately, promote loyalty programs, and help maintain a clean, organized store environment.

The role requires flexibility, strong communication, and the ability to lift items as needed. Starting pay range is $16.25 to $16.75 per hour, with benefits and opportunities for growth within the TJX family.