Retail Sales & Customer Experience Specialist

KNOXVILLE CHAMBER OF COMMERCE; Walland (TN); On-site; USD 25,000 - 34,000; Full time

Job summary

KNOXVILLE CHAMBER OF COMMERCE is seeking a Retail Sales Associate in Walland, TN to create a welcoming, fun environment for customers while delivering exceptional service. You will cultivate product knowledge, assist with inventory and merchandising, and support store events to drive sales.

The role requires 1–2 years in retail or customer service, strong communication, and ability to lift up to 50 lbs. Flexibility for nights and weekends is expected, with a team-focused work atmosphere.

Qualifications

• High school diploma or equivalent.
• 1–2 years of experience in customer service or retail.
• Capable of learning new computer software quickly.
• Solid knowledge of POS, inventory systems, Excel, Word, and Outlook.
• Excellent verbal and written communication with guests and team.

Responsibilities

• Drive sales and deliver exceptional customer service while using clienteling techniques.
• Develop strategies to achieve sales through clienteling, events, and store promotions.
• Maintain up-to-date product knowledge and shop standards.
• Ensure a consistent, quality experience for customers and manage merchandising.

Skills

Customer service

Retail sales

Clienteling

Communication

POS knowledge

Education

High school diploma or equivalent

Tools

POS system

Inventory software

Excel

Word

Outlook

Job description

KNOXVILLE CHAMBER OF COMMERCE is seeking a Retail Sales Associate in Walland, TN to create a welcoming, fun environment for customers while delivering exceptional service. You will cultivate product knowledge, assist with inventory and merchandising, and support store events to drive sales.

The role requires 1–2 years in retail or customer service, strong communication, and ability to lift up to 50 lbs. Flexibility for nights and weekends is expected, with a team-focused work atmosphere.