Retail Sales & Customer Experience Pro

Nordstrom Inc; Lenexa (KS); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

401k

Job summary

Nordstrom, Inc. is seeking a Nordstrom Rack team member to deliver a quick, friendly customer experience while maintaining a clean, organized store environment. You will assist with cashiering across platforms, help customers find great deals, and support fitting rooms and stockrooms throughout shifts.

The role emphasizes flexible scheduling, strong communication, accountability, and collaboration with team members to uphold Nordstrom’s service standards in a fast-paced retail setting.

Qualifications

• Clear, effective communication with customers and teammates.
• Accountability, initiative and ownership of tasks.
• Strong organizational skills and attention to detail in a fast-paced store.

Responsibilities

• Assist customers at the register with transactions across platforms (in-store, online, mobile).
• Keep the sales floor tidy, stocked and properly ticketed.
• Support fitting room operations and customer flow.
• Maintain clean, clutter-free stockrooms and floors.
• Demonstrate knowledge of systems and store procedures.

Skills

Customer service

Communication

Organizational skills

Flexibility

Tools

POS system

Merchandising

Job description

Nordstrom, Inc. is seeking a Nordstrom Rack team member to deliver a quick, friendly customer experience while maintaining a clean, organized store environment. You will assist with cashiering across platforms, help customers find great deals, and support fitting rooms and stockrooms throughout shifts.

The role emphasizes flexible scheduling, strong communication, accountability, and collaboration with team members to uphold Nordstrom’s service standards in a fast-paced retail setting.