Retail Sales & Customer Experience Associate

The TJX Companies, Inc.; West Lake (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. in Westlake, OH, is hiring to deliver a high-quality customer experience in a fast-paced off-price retail environment. You will engage with customers, maintain store standards, and support merchandise processing while adhering to all policies.

We value teamwork, strong communication, and the ability to adapt to changing directions and busy periods. This role offers competitive pay, benefits, and opportunities for growth within TJX’s global family of brands.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Models established customer experience practices with customers and coworkers.
• Rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Supports store safety, cleanliness, and loss prevention initiatives.
• Performs other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in Westlake, OH, is hiring to deliver a high-quality customer experience in a fast-paced off-price retail environment. You will engage with customers, maintain store standards, and support merchandise processing while adhering to all policies.

We value teamwork, strong communication, and the ability to adapt to changing directions and busy periods. This role offers competitive pay, benefits, and opportunities for growth within TJX’s global family of brands.