Retail Customer Experience Associate

The TJX Companies, Inc.; Wooster (OH); On-site; USD 19,000 - 20,000; Part time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care & cell phone discounts

Pet & legal insurance

Credit union

Referral bonuses

Job summary

TJ Maxx in Wooster, OH is hiring a store associate to deliver a highly satisfying customer experience while keeping the store clean, organized, and welcoming. You will engage with customers, follow loss-prevention standards, and support daily operations across departments as needed.

This role offers a flexible schedule, associate discounts, health and retirement benefits, and opportunities for development within a Fortune 100 company.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Teamwork

Job description

TJ Maxx in Wooster, OH is hiring a store associate to deliver a highly satisfying customer experience while keeping the store clean, organized, and welcoming. You will engage with customers, follow loss-prevention standards, and support daily operations across departments as needed.

This role offers a flexible schedule, associate discounts, health and retirement benefits, and opportunities for development within a Fortune 100 company.