Retail Sales & Customer Experience Associate

Nordstrom, Inc.; Cincinnati (OH); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount and EAP Resources

401k

PTO accruals

Holidays

Job summary

Nordstrom, Inc. in Cincinnati is seeking team members for Nordstrom Rack to deliver a fast, friendly customer experience. You will assist customers, operate POS systems, and help keep the salesfloor clean, organized, and ready for shoppers throughout the day.

You will work across store areas, supporting as a fitting room attendant and helping customers find great deals. The role emphasizes flexible scheduling, teamwork, and adhering to company standards to ensure an inviting shopping environment.

Qualifications

• Clear, effective communication with strong interpersonal skills.
• Accountability, initiative and a high level of ownership.
• Organizational skills, attention to detail and ability to prioritize multiple tasks in a fast-paced environment.
• The ability to work a flexible schedule based on business needs.

Responsibilities

• Assist customers at cashiering with a variety of transactions across platforms (in-store, online and mobile).
• Maintain a clean, clutter-free salesfloor and ensure stockrooms are organized.
• Support fitting room operations by greeting customers and assisting with returns and organization.
• Contribute to a smooth, welcoming fitting room and salesfloor experience for all customers.
• Demonstrate proficiency with store technologies and adhere to operational standards.

Skills

Communication

Accountability

Organization

Flexibility

Job description

Nordstrom, Inc. in Cincinnati is seeking team members for Nordstrom Rack to deliver a fast, friendly customer experience. You will assist customers, operate POS systems, and help keep the salesfloor clean, organized, and ready for shoppers throughout the day.

You will work across store areas, supporting as a fitting room attendant and helping customers find great deals. The role emphasizes flexible scheduling, teamwork, and adhering to company standards to ensure an inviting shopping environment.