Retail Sales & Customer Care Specialist

Akalade Inc; Town of Hempstead (NY); Presencial; USD 23.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay

Commission

Bonus

Descripción de la vacante

Akalade Inc is seeking a customer-focused associate for full-time shifts from 9:00 AM to 4:00 PM or 4:00 PM to 10:00 PM. You will greet customers, assess needs through listening, and recommend products with solid knowledge of features and benefits. Upselling and cross-selling will be part of daily routines to drive sales.

Experience not required; English proficiency at an advanced level is expected. Compensation is hourly with opportunities for commission and bonus.

Formación

• Proven ability to build rapport and connect with customers in a professional and friendly manner.
• Excellent communication and active listening skills.
• Strong desire to learn and develop comprehensive product knowledge.
• Ability to prioritize tasks, manage time effectively, and achieve sales goals.

Responsabilidades

• Greet customers professionally and build rapport to create a welcoming shopping experience.
• Assess needs through active listening and tailor product recommendations.
• Develop product knowledge and clearly explain features and benefits.
• Apply upselling and cross-selling strategies to boost sales.

Conocimientos

Rapport building

Communication

Active listening

Product knowledge

Upselling

Time management

Sales goals

Descripción del empleo

Akalade Inc is seeking a customer-focused associate for full-time shifts from 9:00 AM to 4:00 PM or 4:00 PM to 10:00 PM. You will greet customers, assess needs through listening, and recommend products with solid knowledge of features and benefits. Upselling and cross-selling will be part of daily routines to drive sales.

Experience not required; English proficiency at an advanced level is expected. Compensation is hourly with opportunities for commission and bonus.