Retail Sales Counter

Pick Your Part; Mount Airy (MD); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Steady, full-time work

Competitive hourly pay

Opportunity for long-term growth

Job summary

Pick Your Part in Mount Airy, Maryland, is seeking dedicated individuals for customer service roles. Responsibilities include providing quality service to walk-in customers, identifying parts using inventory software, and managing the sales counter.

The ideal candidate will have a strong customer service background and automotive knowledge. Enjoy competitive hourly pay, a consistent schedule, and long-term growth opportunities with a fast hiring process.

Qualifications

• Strong customer service background essential.
• Must communicate effectively and work in a team.
• Prior automotive experience preferred.

Responsibilities

• Provide superior customer service to walk-in customers.
• Use inventory software for parts identification.
• Process cash and credit transactions at the counter.
• Communicate with parts pullers for customer requests.
• Set up and maintain physical displays to drive sales.

Skills

Customer service background

Effective communication

Problem-solving skills

Attention to detail

Team-oriented

Education

High School or G.E.D. Equivalent

College coursework

Job description

Description

At Pick Your Part, we hire hardworking people who enjoy hands‑on work and helping others. As a leader in used auto parts, our team keeps customers on the road—with opportunities to learn, grow, and build a career.

Responsible for providing a superior customer service experience to all walk‑in customers.

• In‑Person Sales: Provide immediate, high‑quality service to all walk‑in retail and wholesale customers.
• Parts Identification: Use inventory software to help customers find exact matches for their vehicles with the vehicles on‑site.
• Sales: Actively manage the front counter area, processing cash and credit transactions using POS systems.
• Yard Coordination: Communicate directly with parts pullers to retrieve parts for customers that want the company to pull their parts for them.
• Merchandising & Displays: Set up and maintain physical displays of popular parts (e.g., batteries, fluids, tools) to drive impulse sales.
• Core & Returns Management: Inspect physical parts returned by walk‑in customers to verify condition and process credits or warranty claims.
• Assumes other duties as assigned.

Requirements

Education & Experience

• To perform this job this job successfully, an individual must have a strong customer service background.
• Must be able to communicate effectively.
• High School or G.E.D. Equivalent preferred. College coursework desired.
• Prior automotive experience and knowledge of automotive parts preferred.
• Two to three years of prior customer service relations preferred.

Knowledge/Skills/Abilities

• Ability to establish priorities and demonstrate effective time‑management skills.
• Must be able to work in a team oriented environment.
• Must be attentive to detail and ensure accuracy in work assignments.
• Must be able to communicate effectively with others.
• Must have strong problem‑solving skills.
• Must have the flexibility to work variable schedules, including weekends.

Essential Physical Demands/Work Environment

• Office environment, requires walking, standing, or sitting for several hours at time.
• Perform repetitive motion tasks on computer.

Why Apply

• Steady, full‑time work
• Competitive hourly pay
• Consistent schedule
• Opportunity for long‑term growth
• Fast hiring process