Retail Sales Consultant - Tech-Savvy, Commission & Perks

Comcast; Dublin (CA); On-site; USD 50,320 - 56,352; Full time

Benefits offered by this job

Medical Coverage

Xfinity Courtesy

Discount Tickets

Parental Leave

Tuition Reimbursement

Paid Time Off

401(k) Match

Job summary

Comcast Xfinity is seeking a Retail Sales Consultant in Dublin, CA to engage customers in-store, assess needs, and recommend products and services.

The role emphasizes customer service, product knowledge, and promoting Comcast/Xfinity offerings; you'll explain plans, assist with billing questions, and drive sales with commission.

Flexible schedule including evenings, weekends, and holidays; prior consumer electronics or wireless retail experience preferred; High School diploma required.

Qualifications

• High School Diploma or equivalent.
• Generally 2–5 years of related experience, preferably consumer electronics or wireless retail sales experience.
• Flexible schedule availability including evenings, weekends, holidays, variable shifts, overtime, and ability to work alternate stores.
• Regular, consistent, punctual attendance.
• Physical ability to carry and/or lift up to 25‑pound boxes and stand/ambulate in the store.

Responsibilities

• Work directly with customers in a retail location, evaluating product needs and making recommendations.
• Provide outstanding customer service throughout all interactions.
• Interpret account statements, assist with bill payment, and answer questions about current or new services.
• Update account data, upgrade service levels, and process general service requests.
• Act as brand ambassador and promote Comcast/Xfinity products.
• Apply expert‑level knowledge of technology and Comcast products to support customers.
• Maintain detailed sales product knowledge, including competitive information.
• Contribute to a fun, competitive environment focused on customer lifestyles.

Skills

Customer-Focused

Workplace Organization

Persuasion

Teamwork

Technical Knowledge

Self-Motivation

Resilience

Communication

Critical Thinking

Professional Integrity

Education

High School Diploma

Job description

Comcast Xfinity is seeking a Retail Sales Consultant in Dublin, CA to engage customers in-store, assess needs, and recommend products and services.

The role emphasizes customer service, product knowledge, and promoting Comcast/Xfinity offerings; you'll explain plans, assist with billing questions, and drive sales with commission.

Flexible schedule including evenings, weekends, and holidays; prior consumer electronics or wireless retail experience preferred; High School diploma required.