Retail Sales Consultant: Tech & Entertainment Expert

Comcast (CC) of Willow Grove; Orland Park (IL); On-site; USD 23,000 - 34,000; Full time

Job summary

Comcast is hiring in Illinois for a sales and customer service role based in Orland Park. You will assist customers, demonstrate product capabilities, and guide them through onboarding to maximize product adoption.

The position emphasizes a customer-first approach, collaboration with care teams, and adherence to policies, with opportunities to earn through commissions and bonuses. Candidates must be flexible for evenings, weekends, and holidays.

Qualifications

• High School Diploma / GED (Required)
• 2-5 Years experience in relevant work

Responsibilities

• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers.
• Provides product demonstrations to educate customers on full product capabilities to maximize their experience.
• Takes a customer-first approach with all customer interactions.
• Listens and evaluates customer needs and provides appropriate solutions.
• Achieves sales and customer experience goals and objectives.
• Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and manage all company products/services and gains their consent.
• Performs operational and administrative tasks.
• Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Complies with all company and retail operational policies and procedures.
• Completes training requirements and actively engage in team huddles and learning.

Skills

Communication

Critical Thinking Problem Solving

Customer-Focused

Persuasion

Professional Integrity

Resilience

Self Motivation

Teamwork

Technical Knowledge

Workplace Organization

Education

High School Diploma / GED

Job description

Comcast is hiring in Illinois for a sales and customer service role based in Orland Park. You will assist customers, demonstrate product capabilities, and guide them through onboarding to maximize product adoption.

The position emphasizes a customer-first approach, collaboration with care teams, and adherence to policies, with opportunities to earn through commissions and bonuses. Candidates must be flexible for evenings, weekends, and holidays.