Retail Sales Consultant

AT&T; Fairview Heights (IL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off and holidays

Sick leave

Paid Parental Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Supplemental benefit programs

Employee discounts

Job summary

AT&T is hiring Retail Sales Consultants to guide customers through options with a consultative sales approach on the sales floor. You’ll participate in community events, fill online orders, and make outbound calls to current and potential customers.

Schedules run 9am–9pm with weekends included; monthly seniority-based schedules are posted two weeks in advance. Training is provided for those new to sales, with the goal of meeting and exceeding targets.

Qualifications

• Retail or customer-facing sales experience is a plus.
• We provide tools, training and coaching to help you meet and exceed goals.
• Ability to stay flexible in a fast-paced, evolving environment.

Responsibilities

• Use a consultative sales approach on the sales floor to guide customers.
• Engage with the community through events, fill online orders and make outbound calls.
• Work a schedule from 9am to 9pm, including weekends; seniority-based schedules announced 2 weeks ahead.
• Adapt to changing tech and processes to meet customers' needs.
• Prior retail or customer-facing experience is helpful, with training provided to meet and exceed targets.

Skills

Consultative sales

Customer service

Outbound calls

Job description

• On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Let’s Talk About What To Expect

• On the sales floor, you’ll use a consultative sales approach guiding customers through their options, this is where your drive and passion for helping people will really shine.
• You’ll be a part of the community through events, filling online orders and making outbound calls to existing and potential customers.
• You’ll work a schedule between 9am-9pm, including weekends, so you can be there when our customers need us. Monthly seniority-based schedules are available 2 weeks in advance.
• This is a fast-paced environment, being flexible and open to change will help you stay current with evolving tech and all the ways we work to meet customer’s needs.
• Prior retail or customer-facing sales experience is a plus. No sales experience? We’ll provide you with the tools, training and coaching needed to help you meet and exceed your goals!

Our Retail Sales Consultant’s earn between $17.12 - $21.50 per hour plus $13,700 in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining Our Team Comes With Amazing Perks And Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

If you are considering jobs like Wireless Sales Consultant, Retail Associate, Retail Sales Associate, or Retail Team Member, this career move would be a great fit!

At AT&T, the safety of our employees and customers remains our top priority. We are committed to following all protective and safe-distancing guidelines required by local & state authorities in response to COVID-19.

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.