Retail Sales Consultant

AT&T Mobility Services; Costa Mesa (CA); In loco; USD 29.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time off

Sick leave

Parental Leave

Adoption Reimbursement

Disability Benefits

Life Insurance

Employee discounts

Descrizione del lavoro

AT&T Mobility Services in Costa Mesa, CA seeks a Retail Sales Consultant to drive customer experience and sales for wireless products and services. You will stay current on data and entertainment tech, understand customer needs, and demonstrate devices to support informed purchases.

The role emphasizes teamwork, fast-paced interaction, and delivering outstanding service to every customer.

Competenze

• Customer experience and sales focus.
• Competitive spirit with sales goals.
• Stay up-to-date on data/entertainment tech and devices.
• Understand customers' needs and match products.
• Multi-task in a fast-paced team.
• Educate and engage customers via product demos.
• Interact with customers with prompt, courteous service.

Mansioni

• Provide customer experience and sales.
• Meet and exceed sales goals.
• Educate customers on devices and services.
• Demonstrate products to customers.
• Deliver prompt and courteous service.

Conoscenze

Customer experience

Sales ability

Competitive spirit

Tech awareness

Needs discovery

Multi-tasking

Product demonstrations

Customer service

Descrizione del lavoro

Job Information

JobTitle : Retail Sales Consultant - COSTA MESA, CA (COSTA MESA)

JOBKEYJOBCODE : 16000025

Wage Scale/Schedule/ Class/Level : Y6

Time on Assignment (TOA) :

Residency :

Time in Title (TNT) :

Job Family : CS

Union Affiliation : Mobility Orange (Districts 1, 2-13, 4, 7, 9)

Region : MBLT

GENERAL DUTIES

The functions listed below are representative of duties performed by this job title. Duties generally include but are not limited to the following:

GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED

• Customer Experience and Sales
• Possess a competitive spirit and desire to meet and exceed sales goals
• Stay up-to-date on the latest data/entertainment technology and devices, such as Wi‑Fi, data devices, TV entertainment tools
• Understand customers' needs and help them discover how our products meet those needs
• Multi-task in a fast paced team environment
• Educate and engage customers through product demonstrations
• Interact with customers and provide prompt and courteous customer service to all customers

ADDITIONAL JOB INFORMATION

Our Retail Sales Consultant's earn between $20.825 - $21.7125 per hour plus $13,700+ in commissions if all sales goals are met. With our uncapped commission opportunities, overachieving those goals earn top sellers $62,460 per year. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired).
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness, accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
• Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information

PERFORMANCE/ATTENDANCE

• Weekly Hours: 40
• Time Type: Regular
• Location: USA:CA:Costa Mesa:298 E 17th St:RET/RET

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status or any other characteristic protected by federal, state, or local laws. In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.