Retail Sales Clerk II - Moab

State of Utah; Moab (UT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Guaranteed Sundays off

State employee benefits

Job summary

The Utah Department Of Alcoholic Beverage Services (DABS) in Moab is seeking a Customer Service Associate for a full-time, in-office position at 963 Main Street. You will earn $20.02 per hour with Sundays and state/federal holidays off in a stable government-retail environment.

Responsibilities include greeting customers, verifying IDs, processing transactions, stocking and merchandising, and assisting with store operations during peak times.

Qualifications

• Age 21 or older.
• Able to lift up to 50 pounds.
• Flexible schedule; shifts Mon–Sat 8:00–23:00.
• Pass criminal background check.
• Clear, effective communication.
• Strong customer service skills.

Responsibilities

• Greet customers, help with product selection, share product knowledge.
• Verify IDs, screen for intoxication, maintain safety and loss prevention.
• Process transactions accurately; handle cash/card payments; balance till.
• Receive, inspect, store, and display merchandise; fill wholesale liquor orders.
• Keep store clean, safe, and orderly; assist with peak times and light maintenance.

Skills

Customer engagement

Compliance & safety

Point of Sale

Inventory management

Store operations

Communication

Customer service

Job description

FT / PT Status – Full-Time | Salary – $20.02 Hourly Wage | Remote Work / In-Office – In-Office / On-Site | Application Deadline – 11/2/2026

Looking for stable employment and excellent benefits? If you enjoy a fast-paced retail environment but desire Sundays and holidays off to explore the wonders of Moab, here's your chance to join the team at the department of Alcoholic Beverage Services!

We are seeking proactive individuals who are ready to excel in a challenging, high-energy, and evolving environment while advancing their leadership skills.

Join our “spirited” team

Key Responsibilities

• Customer Engagement: Greet and assist customers in finding products, making selections, and sharing product knowledge.
• Compliance & Safety: Strictly verify IDs to ensure all sales are made only to customers 21 and over, screen for intoxication, and maintain situational awareness for loss prevention.
• Point of Sale: Process transactions accurately at a cash register, handle cash and card payments, give correct change, and balance the till at the end of a shift.
• Inventory & Order Fulfillment: Assist in receiving, inspecting, storing, and displaying merchandise. Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Store Operations: Maintain the facility in a clean, orderly, and safe condition (including occasional light maintenance like clearing sidewalks). Assist with inventory spot-checks and help support store operations during peak times or in the absence of management.

Minimum Requirements

• Age: 21 years of age or older.
• Physical: Able to lift up to 50 pounds.
• Schedule: Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 11:00 PM.
• Background: Able to pass a criminal background check.
• Communication: The ability to speak clearly and understand spoken information effectively.
• Customer Service: Able to provide excellent customer service by assessing customer needs and meeting high quality standards.

Preference(s)

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Key Competencies for Success

Communication & Interpersonal Skills

• Active Listening & Speaking: Ability to give full attention to customers and team members, ask thoughtful questions, and convey information clearly and professionally.
• Persuasion & Negotiation: Skilled at influencing positive outcomes, guiding conversations, and helping to reconcile differences or objections.
• Interpersonal Awareness: Strong ability to understand customer reactions, maintain situational awareness, and respond with tact and professionalism in a fast-paced environment.

Problem Solving & Teamwork

• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to daily challenges.
• Problem Sensitivity: A proactive mindset with the ability to quickly recognize when something is wrong—or likely to go wrong—and address it early.
• Service Orientation: A helpful, positive attitude with a strong focus on actively looking for ways to assist customers and support the team.

Driving the Customer Experience

• Product Knowledge & Promotion: Ability to learn our product inventory, conduct casual product demonstrations or recommendations, and utilize basic sales techniques to enhance the customer shopping experience.
• Customer Service Excellence: Dedicated to assessing customer needs, ensuring high standards of service quality, and proactively handling customer feedback to ensure a positive visit.

About The Role

Location

963 Main Street

Moab, Utah, 84532

United States

Background Check Required

You must successfully pass a criminal history check.

Schedule Code

B - Competitive Career Service

Why You Should Join Our Team

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , . Other benefits may include:

Benefits

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

At The Utah Department Of Alcoholic Beverage Services (DABS), We Provide You With Great Experiences Through Our Unique Setting That Crosses Between a Retail Business And a Government Agency. This Hybrid Environment Offers Something Rare In The Industry

• Guaranteed Time Off: All our stores are closed on Sundays and all state/federal holidays.
• Stability & Growth: We are a statewide agency focused on modernizing technology and investing in our workforce.
• Total Rewards: Enjoy the security of being a State of Utah employee, which includes a comprehensive benefits package, retirement options, and a culture that values service excellence.

For more information about the Department of Alcoholic Beverage Services please visit our website at https:/ abs.utah.gov/ .

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].