Retail Sales Clerk II - Draper

State of Utah; Draper (UT); On-site; USD 20,000 - 29,000; Full time

Job summary

State of Utah’s Department of Alcoholic Beverage Services seeks a Retail Sales Clerk. The role focuses on delivering excellent customer service, proper ID checks, and safe, compliant sales in a fast-paced environment. Expect shift flexibility, in-store duties, and opportunities to assist with liquor orders for clubs, restaurants, and hotels.

DABS stores are closed on Sundays; location is Draper, Utah. Pass a background check and lift up to 50 lbs as part of daily responsibilities.

Qualifications

• Age 21 or older.
• Physical: able to lift up to 50 pounds.
• Schedule: able to work flexible shifts Mon–Sat, 8:00 AM–11:00 PM.
• Background: able to pass a criminal background check.
• Clear communication and the ability to understand spoken information.

Responsibilities

• Greet and assist customers, help them find products and share product knowledge.
• Verify IDs to ensure sales to 21+ and monitor for intoxication for safety.
• Process transactions accurately at the POS, handle cash/card payments and balance the till.
• Assist in receiving, inspecting, storing, and displaying merchandise; fulfill wholesale liquor orders when required.
• Maintain a clean, safe store environment and support operations during peak times.

Skills

Communication

Customer service

Background check

Job description

FT / PT Status – Full-Time Salary – $18.02 Hourly Wage Remote Work / In-Office – In-Office / On-Site Recruiter – Jessica Camp | [e-mail] Application Deadline – 11/1/2026

Looking for stable employment and excellent benefits? If you enjoy a fast-paced retail environment but desire Sundays and holidays off, here's your chance to join the team at the department of Alcoholic Beverage Services!

We are seeking individuals with strong work ethics, ready to thrive in a challenging and dynamic work environment while enhancing their leadership skills.

Don't miss out on this opportunity to be part of our "spirited" team.

Key Responsibilities

As a Retail Sales Clerk, you will contribute to the department's service-focused mission by providing superior customer service to the public. Daily responsibilities include:

• Customer Engagement: Greet and assist customers in finding products, making selections, and sharing product knowledge.
• Compliance & Safety: Strictly verify IDs to ensure all sales are made only to customers 21 and over, screen for intoxication, and maintain situational awareness for loss prevention.
• Point of Sale: Process transactions accurately at a cash register, handle cash and card payments, give correct change, and balance the till at the end of a shift.
• Inventory & Order Fulfillment: Assist in receiving, inspecting, storing, and displaying merchandise. Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Store Operations: Maintain the facility in a clean, orderly, and safe condition (including occasional light maintenance like clearing sidewalks). Assist with inventory spot-checks and help support store operations during peak times or in the absence of management.

Qualifications

Minimum Requirements

• Age: 21 years of age or older.
• Physical: Able to lift up to 50 pounds.
• Schedule: Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 11:00 PM.
• Background: Able to pass a criminal background check.
• Communication: The ability to speak clearly and understand spoken information effectively.
• Customer Service: Able to provide excellent customer service by assessing customer needs and meeting high quality standards.

Preference(s)

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Key Competencies for Success

Communication & Interpersonal Skills

• Active Listening & Speaking: Ability to give full attention to customers and team members, ask thoughtful questions, and convey information clearly and professionally.
• Persuasion & Negotiation: Skilled at influencing positive outcomes, guiding conversations, and helping to reconcile differences or objections.
• Interpersonal Awareness: Strong ability to understand customer reactions, maintain situational awareness, and respond with tact and professionalism in a fast-paced environment.

Problem Solving & Teamwork

• Critical Thinking: Ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions or approaches to daily challenges.
• Problem Sensitivity: A proactive mindset with the ability to quickly recognize when something is wrong—or likely to go wrong—and address it early.
• Service Orientation: A helpful, positive attitude with a strong focus on actively looking for ways to assist customers and support the team.

Driving the Customer Experience

• Product Knowledge & Promotion: Ability to learn our product inventory, conduct casual product demonstrations or recommendations, and utilize basic sales techniques to enhance the customer shopping experience.
• Customer Service Excellence: Dedicated to assessing customer needs, ensuring high standards of service quality, and proactively handling customer feedback to ensure a positive visit.

Supplemental Information

• Physical Requirements
• Work requires physical exertion.
• May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items (up to 50 lbs.) in a recurring manner and/or for long periods of time. Extensive standing/walking (approx. 70%/30% of shift). Must lift, pull, push, and carry 50 lbs. frequently. Requires constant balancing, grasping, and finger dexterity. Frequent bending, stooping, kneeling, twisting, reaching, and seeing. Requires frequent talking, hearing, and hand/wrist/arm use. Tools: POS, box cutter, hand truck. Walk on either level or uneven surface frequently. Occasional climbing.

DABS stores are closed on Sundays and all state and federal holidays.

About The Role

Location –

14445 S Minuteman Dr

Draper, Utah, 84020

United States

Background Check Required

You must successfully pass a criminal history check.

Schedule Code

B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

At DABS, We Offer Something Rare In The Industry

Guaranteed Time Off:

All our stores are closed on Sundays and all state/federal holidays.

Stability & Growth:

We are a statewide agency focused on modernizing technology and investing in our workforce.

Total Rewards:

Enjoy the security of being a State of Utah employee, which includes a comprehensive benefits package, retirement options, and a culture that values service excellence.

For more information about the Department of Alcoholic Beverage Services please visit our website at https:/ abs.utah.gov/.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact [phone].