Retail Sales Clerk - Full Time

Russell Stover Chocolates, LLC; Hamburg (Berks County); On-site; USD 28,000 - 42,000; Full time

Job summary

Join a forward-thinking company that celebrates diversity and quality in the chocolate industry! As a Salesclerk, you will play a vital role in ensuring that customers enjoy their experience in our retail stores. Your responsibilities will include providing exceptional customer service, processing payments, and assisting with in-house production tasks. This position offers a flexible schedule and an attractive benefits package, including medical, dental, and 401k plan with company match. If you have a passion for chocolate and a commitment to excellence, this is the perfect opportunity for you to shine in a supportive and dynamic environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k Plan with Company Match

Product Discounts

Qualifications

• At least 16 years of age with ability to stand, bend, and lift up to 50 lbs.
• Customer service experience preferred with cash handling skills.

Responsibilities

• Welcome and assist customers with product selections.
• Process payments accurately and manage merchandise stocking.
• Maintain cleanliness and contribute to team tasks.

Skills

Customer Service

Cash Handling

Communication

Teamwork

Education

High School Diploma or GED

Job description

At Russell Stover, not only do we love chocolate, but we love our jobs! Every day we go to work exhibiting our values of excellence, innovation, entrepreneurship, responsibility, and collaboration. Working at Russell Stover you’ll be part of the leading manufacturer of boxed, seasonal, and sugar-free chocolates. For over 100 years, Russell Stover Chocolates, Whitman’s, and Pangburn’s have been crafted with the finest ingredients to bring happiness to generations. Today, we produce over 55 million pounds of chocolate annually, and our legacy brands can be found in 13 company-owned stores and over 9,000 wholesale accounts. Join our team and let’s continue making chocolate lovers happy!

A day in the life…

When people think of Russell Stover Chocolates, they think of quality. As a Salesclerk, you will ensure that what customers experience in our retail stores measures up to or exceed those expectations of quality.

What you will be doing...

• welcome customers by greeting them
• provide prompt, efficient and courteous customer service
• help customers make selections by providing information on products, building customer confidence and offering suggestions
• accurately process payments by totaling purchases, processing checks, cash and credit cards
• prepare and supervise the regular in-house production of items such as caramel apples and fudge
• unload, receive and stock merchandise
• execute various other merchandising activities
• perform all regular cleaning activities and other tasks as required
• contribute to team effort by accomplishing a variety of tasks as directed

Do you have what it takes?

(Basic Qualifications)

• At least 16 years of age
• Ability to constantly stand, bend, reach and work with your hands
• Ability to lift up to 5 lbs. frequently
• Ability to lift up to 50 lbs. occasionally

Do you stand above the rest?

(Preferred Qualifications)

• High school diploma or GED
• Customer service experience
• Cash handling experience
• 12 months of experience in a retail, restaurant or fast food environment
• Experience operating a cash register
• Ability to communicate clearly and effectively with customers and coworkers
• Desire to be part of a performance driven team

Additional Details

• Must be willing to work a flexible schedule including evenings & weekends
• We offer an attractive wage and benefits package including medical, dental, vision, life insurance, 401k plan with generous Company match & product discounts

At Russell Stover Chocolates, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. Russell Stover Chocolates is proud to be an equal-opportunity workplace.

We provide equal employment opportunities to all people without regard to race, color, national origin, ancestry, citizenship, age, religion, gender, sex, sexual orientation, gender identity, gender expression, marital status, pregnancy, physical or mental disability, protected medical condition, genetic information, military service, veteran status, or any other status or characteristic protected by law.

Employment by Russell Stover Chocolates is contingent upon I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification, and satisfactory reference and background checks.

Make Happy. Work Happy