Retail Sales Associate-The UPS Store

the ups store; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick Pay

401K with match

Dental and Vision

Paid Training

Employee Discounts

Uniforms Provided

Free Parking

Growth and Promotion opportunities

Job summary

The UPS Store is seeking an experienced Sales Associate for retail locations in Huntington Station, Plainview, Syosset, and Jericho. You will handle packages, operate POS, assist with packing, and provide top-notch customer service to walk-in and phone inquiries.

A high school diploma or GED is required, with strong communication, teamwork, and computer skills. Compensation depends on experience, with growth opportunities within a franchise network.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and people skills.
• Strong teamwork skills.
• Able to cross-sell and up-sell products and services.
• Excellent packing skills.
• Strong computer skills, including Microsoft Office and POS devices.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Retail experience

Communication

Teamwork

Cross-selling

Packing

Microsoft Office

POS devices

Phone skills

Verbal and written communication

Education

High school diploma or GED

Tools

POS devices

Microsoft Office

Job description

Job Description

This position is for the retail location of The UPS Store – not the warehouse or corporate.

The UPS Store is a network of individually owned and operated franchised service-centers specializing in small business solutions. Our organization consists of 10 locations in Nassau County including Syosset, Jericho, Plainview, Greenvale, Garden City, Garden City Park, Great Neck, Wantagh, Rockville Centre & Huntington Station.

We have an immediate need for experienced retail sales professionals at our Huntington Station, Plainview, Syosset and Jericho locations.

TheSalesAssociate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, point-of-sale devices and package management software. The Sales Associate also assists in packing items for shipping, servicing in-store mailbox customers and processing returns for our corporate retail partners. The Associate expertly assists our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience in a store setting, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn various aspects of the business.

Compensation depends on skills, experience with plenty of room for growth and promotion,

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

SHIFTS:

• Morning
• Afternoon
• Weekends

QUALIFICATIONS;

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong teamwork skills
• Able to cross-sell and up-sell products and services
• Excellent packing skills
• Strong computer skills, including Microsoft Office and POS devices
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds

BENEFITS

• Excellent Growth/Promotion Opportunities
• Sick Pay
• 401K Retirement Savings Plan with match
• Dental and Vision
• Paid Training
• Employee Discounts
• Uniforms Provided
• Free Parking