Retail Sales Associate — Shipping & Services Expert

the ups store; New York (NY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Sick Pay

401K with match

Dental and Vision

Paid Training

Employee Discounts

Uniforms Provided

Free Parking

Growth and Promotion opportunities

Job summary

The UPS Store is seeking an experienced Sales Associate for retail locations in Huntington Station, Plainview, Syosset, and Jericho. You will handle packages, operate POS, assist with packing, and provide top-notch customer service to walk-in and phone inquiries.

A high school diploma or GED is required, with strong communication, teamwork, and computer skills. Compensation depends on experience, with growth opportunities within a franchise network.

Qualifications

• High school diploma or GED required.
• Retail/customer service experience.
• Good communication and people skills.
• Strong teamwork skills.
• Able to cross-sell and up-sell products and services.
• Excellent packing skills.
• Strong computer skills, including Microsoft Office and POS devices.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Retail experience

Communication

Teamwork

Cross-selling

Packing

Microsoft Office

POS devices

Phone skills

Verbal and written communication

Education

High school diploma or GED

Tools

POS devices

Microsoft Office

Job description

The UPS Store is seeking an experienced Sales Associate for retail locations in Huntington Station, Plainview, Syosset, and Jericho. You will handle packages, operate POS, assist with packing, and provide top-notch customer service to walk-in and phone inquiries.

A high school diploma or GED is required, with strong communication, teamwork, and computer skills. Compensation depends on experience, with growth opportunities within a franchise network.