Job Details: Job Location: Tampa - Tampa , FL, Position Type: Part Time, Education Level: High School, Salary Range: Undisclosed, Travel Percentage: None, Job Shift: Any, Job Category: Retail, About Rifle Paper Co:
At Rifle Paper Co, we believe that details matter from the artwork on the page to the way our products come to life. What began as hand-printed illustrations has grown into a lifestyle brand carried by retailers around the world.
About the Role:
What You Will Do:
- Represent the Rifle Paper Co. attributes and values, becoming an ambassador of the brand and its products.
- Warmly welcome every customer, sharing the unique brand story, design process, and "world of Rifle" with enthusiasm.
- Build personalized and authentic connections with our customers, enhancing their loyalty and affinity to Rifle Paper Co.
- Actively engage with customers and share product features and benefits to help each customer find the right Rifle Paper Co. products for their needs.
- Ensure the Rifle Paper Co. customer service is upheld, consistent, and executed to our brand standards at all times.
- Maintain store presentation, cleanliness, and organization that meets company expectations
- Keep up to date with current sales and promotions, policies regarding payment and exchanges, and security practices.
- Process customer purchases accurately using the POS system, including handling returns, exchanges, and gift wrapping.
- Assist in maintaining the store's high visual standards by restocking shelves, organizing displays, and ensuring all products are presented according to brand guidelines.
- Support processing incoming shipments, inventory organization and inventory counts to ensure optimal product availability for customers.
- Support the online customer experience by assisting customers shopping on riflepaperco.com, answering product questions, and helping process online order returns and exchanges in store.
- Maintain a clean and safe environment, including light cleaning of the sales floor and organizing the stockroom.
- Perform other duties as assigned in support of business needs, and organizational objectives.
Our new store in Tampa is planned to open Fall 2026.
This is a part-time temporary role with an anticipated end date in late January 2027.
Qualifications: What We Are Looking For:
- 1-2 years of experience in specialty retail, customer service, or a luxury boutique environment preferred.
- High school diploma or equivalent is required; an Associate’s or Bachelor’s degree in Business, Marketing, or Design is a plus.
- Excellent communication skills to build trusting relationships with team and customers, finding joy in helping others.
- Detail oriented with a genuine passion for design, illustration, and the Rifle Paper Co. aesthetic.
- Collaborative team player comfortable balancing customer service with operational goals.
- Ability to creatively drive sales through outstanding customer service.
- Operate with a high degree of initiative, professionalism, and working well in a collaborative team environment.
- Ability to lift, bend, and reach throughout a given shift while standing and walking around the sales floor for up to 8 hours.
- Lift, push, or pull up to 40 lbs. regularly and occasionally up to 50 lbs. with assistance.
- Maintains a polished, professional appearance and demeanor in compliance with company standards.
- Availability to work a varying schedule that includes evenings, weekends, holidays, or extended hours as needed by the business.