Rifle Paper Co. Assistant Store Manager

Hyde Park Village; Tampa (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Rifle Paper Co. is opening a new Tampa store and seeks an experienced Assistant Store Manager with hospitality-driven leadership to launch and sustain exceptional customer experiences from day one.

Reporting to the Store Manager, you will coach a team, maintain brand standards, optimize operations, and help achieve revenue goals through creative service and thoughtful leadership.

Qualifications

• 3+ years of retail experience, including at least 1 year in an elevated leadership role.
• Strong understanding of retail KPIs and financial management with a proven track record of driving sales through outstanding service and leading by example on the sales floor.
• Excellent leadership, coaching, communication, and team development skills to build trusting relationships with both the team and customers.

Responsibilities

• Act as the brand ambassador of Rifle Paper Co., modeling core values for the team.
• Warmly welcome customers and share the brand story and design process with enthusiasm.
• Ensure best-in-class customer experiences through service standards and team engagement.
• Lead the team in building authentic connections to enhance loyalty and affinity to Rifle Paper Co.
• Cultivate a high-performing environment by meeting or exceeding revenue targets and KPIs.
• Help oversee daily store operations, including opening/closing procedures, cash management, and loss prevention.
• Provide feedback to internal teams on customer feedback, trends, and operational insights.
• Support local brand initiatives to increase traffic and community engagement.
• Maintain high visual standards and ensure store displays align with brand guidelines.

Skills

Retail leadership

Team development

Customer service

Financial management

Payroll budgeting

Sales coaching

Store operations

Education

Bachelor’s degree in Business, Design, Hospitality, or Marketing

Job description

About the Role:

Rifle Paper Co. is excited to bring its world to Tampa and is seeking an experienced, hospitality-driven Assistant Store Manager to help launch and support the long-term success of its newest retail location. Reporting to the Store Manager, this role will play a key part in establishing a welcoming, inspiring store environment while helping build a strong team and exceptional customer experience from day one.

Partnering closely with the Store Manager, the Assistant Store Manager will help bring the Rifle Paper Co. vision to life through daily leadership, team development, operational excellence, and elevated customer service. As a trusted leader and brand ambassador, this role will help cultivate a collaborative, high-performing team through active coaching, clear accountability, and consistent support, fostering a culture where creativity, connection, and teamwork thrive.

The Assistant Store Manager will also help ensure the brand’s collections are beautifully merchandised, maintain operational standards, and inspire the team to achieve key performance and financial goals. This role is ideal for someone who is passionate about delivering meaningful customer experiences, developing people, and bringing the Rifle Paper Co. brand to life through thoughtful leadership and genuine hospitality.

Rifle Paper Co. anticipates beginning the hiring process in mid-summer 2026, with the store opening planned for Fall 2026.

What the Assistant Store Manager Will Do:

• Act as the ultimate brand ambassador of Rifle Paper Co., modeling the company’s core values and attributes for the team while bringing the products and brand to life.


• Warmly welcome every customer, sharing the unique brand story, design process, and “world of Rifle” with enthusiasm.


• Ensure a best-in-class customer experience through service standards and team engagement.


• Assist in leading the team to build personalized and authentic connections with customers, enhancing their loyalty and affinity to Rifle Paper Co.


• Cultivate a high-performing environment by consistently meeting or exceeding revenue targets and key performance indicators.


• Assist in overseeing daily store operations, including opening/closing procedures, cash management, and loss prevention.


• Analyze sales trends, customer behavior, and performance metrics to identify growth opportunities.


• Provide feedback to internal teams regarding customer feedback, trends, and operational insights.


• Assist in executing local brand-right initiatives to increase traffic and customer engagement, establishing the brand within the community.


• Maintain high visual standards with attention to detail, ensuring the sales floor and displays are consistently aligned with brand guidelines.


• Assist in communicating company initiatives, promotions, and product launches effectively to the team.


• Ensure store presentation, cleanliness, and organization meet company expectations.


• Assist in inventory management, replenishment, and stock organization.


• Assist the Store Manager in recruiting, hiring, training, and developing store team members, fostering a positive, inclusive, and accountable team culture aligned with company values.


• Support efforts to maintain financial excellence, including payroll and labor budgets, through creative scheduling to optimize productivity and profitability.


• Provide ongoing coaching, performance feedback, and development planning supported by company values.


• Maintain compliance with company policies, safety procedures, and operational standards.


• Perform other duties as assigned in support of business needs and organizational objectives.

What Rifle Paper Co. Is Looking For:

• Bachelor’s degree in Business, Design, Hospitality, or Marketing.


• 3+ years of retail experience, including at least 1 year in an elevated leadership role.


• Strong understanding of retail KPIs and financial management with a proven track record of creatively driving sales through outstanding service and leading by example on the sales floor to achieve performance goals.


• Excellent leadership, coaching, communication, and team development skills to build trusting relationships with both the team and customers, finding genuine joy in helping others.


• Detail oriented with a deep passion for design, illustration, and the unique Rifle Paper Co. aesthetic and products.


• A collaborative team player comfortable balancing exemplary customer service with daily operational and leadership goals.


• Experience assisting in managing and maintaining payroll, budgets, and store financial performance with excellence.


• Operates with a high degree of initiative and professionalism, thriving in a fast-paced, collaborative environment with strong problem-solving and decision-making skills.


• Collaborative and adaptable, with the ability to balance customer experience, operational priorities, and team leadership.


• Ability to stand and walk the sales floor for extended periods, including shifts up to 8 hours.


• Ability to regularly lift, push, or pull up to 40 lbs and occasionally up to 50 lbs with assistance.


• Flexibility to work varying shifts, including weekends, holidays, or extended hours as required by operational demands.