Retail Sales Associate - Surf Shop (Part-Time)

Sea Island Company; Sea Island (GA); On-site; USD 32,000 - 45,000; Full time

Job summary

Sea Island Company seeks a Retail Sales Associate to deliver extraordinary guest experiences in our shop, acting as a gracious ambassador with a warm, welcoming space. You will provide friendly, attentive service to guests and members to create a positive experience throughout their visit.

You will optimize merchandise presentation, register sales, and process guest payments while maintaining inventory knowledge and collaborating with the team to resolve issues in line with Sea Island’s

Qualifications

• Experience in retail or guest service preferred.
• Excellent communication and cash-handling skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Uphold standards for quality, timing, attendance, safety, appearance, and cash handling.
• Maintain knowledge of Sea Island properties, services, and offerings, and share with guests/members.
• Help resolve service issues in a timely and positive way.
• Execute other duties as delegated by leadership.

Skills

Guest service excellence

Cash handling

Merchandising

Communication

Job description

Basic Job Function

As a Retail Sales Associate at Sea Island, you deliver extraordinary guest experiences every day. You are a gracious ambassador for Sea Island with every interaction. Your spirit and spaces are always warm and welcoming. You provide friendly, attentive, and timely service, engaging every guest to create a positive and seamless experience throughout their time in our shop. As a member of our Retail team, you live and share your passion for genuine hospitality in your commitment to enriching lives. You are vital to Sea Island’s culture of delivering meaningful, memorable experiences.

You enthusiastically interact with guests and members to answer questions about products and services, with guest satisfaction as a priority.

You optimize the presentation of merchandise and restock items to maximize sales in the shop. You properly register sales and process guest payments according to department and accounting policies. You maintain knowledge of inventory on hand and participate in quarterly inventory process. As a valued team member, you work in cooperation with fellow team members assisting shop visitors with sales.

Job Essentials

• Consistently uphold and ensure your team’s compliance with departmental procedures, including standards for quality, timing, attendance, safety, appearance, and cash handling
• Maintain knowledge of Sea Island’s properties, services, and offerings, and enthusiastically share this information with guests and members
• Help resolve service issues in a timely and positive way, following up as needed
• Willing and timely execution of other duties as delegated by leadership

Five-Star Standards

At Sea Island, Five-Star Service means meaningful connections—genuine and helpful—with everyone we meet, including guests, members, and fellow team members. All Sea Island staff ensure this with every interaction, every day. This includes:

• Personally recognizing and greeting our regular guests and members by name
• Anticipating individual needs and offering useful services
• Showing delight and appreciation when someone returns to our properties; recalling and mentioning any individual preferences to enhance a unique and personal exchange

This position description indicates the necessary knowledge, skills, and abilities necessary to perform the job competently, and is an overview of the duties, responsibilities, and requirements of the role. You may be required to perform other job-related assignments as requested.