Retail Sales Associate - Southgate Plaza

Gap Inc; Plaza (ND); Presencial; USD 17 000 - 21 000; Tempo parcial

Resumo da oferta

Gap Inc in Plaza is seeking a Brand Associate to bring the Gap experience to life on the sales floor. You’ll connect with customers, educate them about products, and help them build outfits with confidence.

You’ll collaborate with leadership to deliver a best-in-class customer experience using an omni-channel approach. A positive, fast-paced retail environment is part of daily life.

If you’re a strong communicator who loves fashion and thrives on helping customers, this role may be a great fit.

Qualificações

• Customer-focused service provider with strong communication.
• Experience in retail or customer-facing roles preferred.
• Able to adapt to a fast-paced environment and learn new tech.

Responsabilidades

• Consistently treat all customers and employees with respect.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience with omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively.

Conhecimentos

Customer service

Communication

Retail experience

Team collaboration

Flexibility

Ferramentas

POS systems

Descrição da oferta de emprego

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.