Retail Sales Associate - Self Serve

IKEA; Schaumburg (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

IKEA is seeking a Retail Sales Associate - Self Serve to enhance customer experience and drive sales in their Schaumburg store. This full-time role emphasizes strong customer service, sales optimization, and relationship-building skills, offering competitive pay and comprehensive benefits.

Benefits

Medical and Rx

Dental and Vision

401k and Retirement Plans

Paid Parental Leave

Education Assistance

Pet Insurance

Generous Paid Time Off

Employee Discounts

Qualifications

• 2 years of experience in retail sales, preferably in home furnishing sector.
• Familiarity with basic design principles and modular furniture planning.

Responsibilities

• Optimizing shopping experience through customer service.
• Creating relationships with customers for in-store and remote support.
• Analyzing sales space to secure high stock availability.

Skills

Customer Service

Sales Optimization

Relationship Building

Job description

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WHY WE WILL LOVE YOU
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share your uniqueness. Join our team and start a better life for yourself.

WHAT YOU'LL BE DOING DAY TO DAY
Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.
• Creating relationships with customers to provide support in-store and remotely.
• Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
• Listening to, identifying, anticipating, and responding to customer needs.
• Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
• Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
• Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range.





JOB TYPE - Permanent, Full-Time, Hourly Associate
HOURS - From 34-40 hours per week (HL3) // Benefits Eligible
SHIFTS – Fully open work schedule availability including evenings and weekends required; Work schedules are published one month in advance

The starting hourly pay range for this role is $17.24 - $19.83

Whether you're part time or full time, we offer competitive benefits and perks, such as medical and Rx*, dental, vision, 401k, meal deal, store discounts, autism coverage, parental leave, pet insurance, education assistance and more

*benefits eligible at only 20 hours/week

At IKEA, taking care of our co-workers and their dependents is a top priority. That’s why we offer our eligible, regular co-workers (part-time and full-time) a full menu of benefits and perk options to help everyone maintain work and life balance, be well and plan for their future. Join our team and enjoy these benefits and so much more!

· Generous paid time off, holiday and sick time
· WiselyPay – get earned wages up to two days early
· Paid parental leave (up to 16 weeks)
· KinderCare tuition discount
· Retirement and bonus plans
· Co-worker discount, meal deal, and referral bonus
· Pet insurance program
· Education assistance and learning programs
· Safety shoe reimbursement
· 24/7 telehealth visits
· Dental and vision plans
· Medical and Rxplans (must work min. 20 hrs/wk)
· A fun and inclusive work environment

Thank you for your interest in applying for this role. Please be aware that this is a Sensitive Position. The successful candidate will be required to complete a background check and a drug test as a condition of employment for this role

QUALIFICATIONS
2 years of experience in retail sales, preferably in the home furnishing sector
Familiarity with basic design principals and modular furniture planning

Optimizing the shopping experience through knowledgeable and attentive customer service to continually increase sales.
• Creating relationships with customers to provide support in-store and remotely.
• Acting as an expert and consultant on a broad range of products and services to inspire and inform customers.
• Listening to, identifying, anticipating, and responding to customer needs.
• Maximizing sales, while maintaining profitability, by actively steering customers towards top-selling and prioritized products.
• Analyzing and adjusting sales space capacities based on sales location to secure high stock availability.
• Supporting the implementation and upkeep of planned and promotional activities in, or involving, your product range.

The starting rate/ salary for this position ranges from 17.24 USD to 19.83 USD and will be based on relevant work experience.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Industries

  Retail

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