Retail Sales Associate - Part Time - 2717

FirstCash, Inc.; Memphis (TN); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

Earned Wage Access

Employee discounts

Unlimited commission potential

401k program after 6 months

Job summary

FirstCash, Inc. is seeking entry-level, part-time sales associates for pawn store locations in Memphis, TN. These associates will engage with customers to provide excellent service, handling both sales and loans.

The position offers an hourly wage plus commission opportunities based on performance. Applicants must be 18 years or older, have a high school diploma or GED, and be able to lift up to 50 pounds. This role will involve flexible hours, including weekends and holidays.

Qualifications

• Strong desire to serve customers and work with people.
• Ability to perform basic math calculations proficiently.
• Computer literate and able to operate POS systems.

Responsibilities

• Greet and interact with customers to develop rapport.
• Perform sales and loan transactions following established guidelines.
• Maintain cleanliness and stock of the sales floor.
• Communicate legal aspects of pawn and buy transactions.

Skills

Customer service

Cash handling

Basic math

Multi-tasking

Teamwork

Education

High School Diploma or GED

Job description

Position Summary

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker / Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. A Pawnbroker / Retail Sales Associate thrives on engaging with customers and assists with customer inquiries and problem resolution. The associates will work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

The part‑time position offers an hourly wage, plus employees can earn commission based on productivity. The successful association’s actual pay will be based on factors such as work location, qualifications, and experience.

Perks and Benefits

• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Employee discounts are available to all employees on the first day of active employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401k program after six months of employment.

Responsibilities

• Greets and interacts with all customers to develop a rapport to better provide and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of the pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties, as assigned.

Minimum Requirements & Qualifications

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform duties for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and to become firearms certified.
• Will be asked to assist a customer on the exterior of the building or retrieve products stored in exterior locations.
• Minimum age: 18 years old.
• High School Diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Ability to work in multiple locations as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate point‑of‑sale (POS) systems and common office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2‑8% commission, based on the gross profit of their personal performance. Applicants receive more details during the interview process.

Equal Opportunity Employer

Payrates will not be below any applicable local minimum wage requirements.

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.