Retail Sales Associate - Part-Time - 2382

FirstCash, Inc.; Chicago (IL); On-site; USD 22,868 - 26,449; Part time

Benefits offered by this job

Flexible working hours

Employee discounts

Earned Wage Access program

Job summary

FirstCash, Inc. is looking for a Part-Time Retail Sales Associate in Chicago, Illinois. This role offers hourly pay between $16.60 to $19.20 plus a commission structure, enabling associates to earn up to 8% on transactions.

Qualified candidates must have a high school diploma and be willing to engage positively with customers. Responsibilities include processing sales and ensuring a clean retail environment. Enjoy perks like flexible hours and employee discounts.

Qualifications

• Must be able to lift/carry up to 50 pounds.
• Must be able to work a flexible retail schedule including weekends and holidays.
• Cash handling experience preferred.

Responsibilities

• Greets and interacts with all customers to develop rapport.
• Keeps the sales floor clean and stocked.
• Handles cash and negotiable items as per policy.

Skills

Customer service

Cash handling

Ability to lift 50 pounds

Multi-tasking

Basic math calculations

Education

High school diploma or GED

Tools

Point-of-sale (POS) systems

Job description

Part‑Time Retail Sales Associate

$16.60 to $19.20 per hour and a commission structure that pays you for every transaction you process. Part‑time sales associates can earn up to 8% on transactions, which could average an additional $1.23 per hour on top of the hourly rate.

Perks and Benefits

• Best working hours in the business – most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.
• Employee discounts available from the first day of employment.
• Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
• Auto‑enrollment in the FirstCash 401(k) program after six months of employment.

Position Summary

We are seeking entry‑level, part‑time sales associates in our pawn store locations nationwide. A Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. The associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The role involves a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

Responsibilities

• Greets and interacts with all customers to develop rapport and recommend appropriate financial solutions.
• Performs non‑management open/close procedures.
• Keeps the sales floor clean, stocked, and maintains the display of merchandise.
• Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
• Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
• Answers incoming calls per company standards.
• Effectively communicates to customers the legal aspects of pawn and buy transactions.
• Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
• Partners with all employees to create a positive and memorable customer experience.
• Successfully completes the assigned training.
• Other related duties as assigned.

Minimum Requirements & Qualifications

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties and tasks for extended periods of time, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Ability to work with firearms and become firearms certified.
• Employees may be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage buildings.
• Minimum age: 18 years old.
• High school diploma, GED, or equivalent experience.
• Strong desire to work, serve customers, work with people, and be team‑oriented.
• Ability to multi‑task in a fast‑paced environment.
• Ability to perform basic math calculations proficiently.
• Cash handling experience preferred.
• Must be able to work in multiple locations, as business needs dictate.
• Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
• Computer literate and able to operate point‑of‑sale (POS) systems and common office machines.

Bilingual Applicants are Encouraged to Apply!

Commission Plan Information

The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2–8% commission, based on the gross profit of their personal performance. Applicants are provided with more details regarding the commission incentive plan during the interview process.

Payrates will not be below any applicable local minimum wage requirements.

Equal Opportunity Employer

FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, FirstCash will provide reasonable accommodations for qualified individuals with disabilities.