Retail Sales Associate, Part Time

KEEN; Portland (OR); On-site; USD 22,000 - 30,000; Full time

Job summary

KEEN Garage Retail Sales Associates in Portland, OR, represent the brand with product knowledge and exceptional service, bringing the KEEN Factor to every customer interaction.

They will sell shoes, resolve post-purchase issues, and assist with warranty handling, while executing visual merchandising plans and recording transactions via the POS system.

Qualifications

• High School Diploma or GED required.
• Previous retail, retail operations, or footwear experience preferred.
• Equivalent combination of experience and education may substitute on a year-for-year basis.

Responsibilities

• Sells shoes to customers with a high level of customer service and professionalism.
• Handles post-purchase product resolutions and accommodates customer requests when possible.
• Processes consumer warranties on a case-by-case basis.

Skills

Customer service

Retail selling

Team player

Communication skills

Education

High School Diploma or GED

Job description

Job Summary

KEEN Garage Retail Sales Associates are the front face of our brand. These individuals provide brand and product knowledge, along with service and selling excellence in our store, with a creative, unique approach, and bring what we call the “KEEN Factor.”

Essential Functions

• Sells shoes to fans in the retail stores. Exhibits high degree of customer service and professionalism that contributes to best-in-class fan experience.
• Facilitates post-purchase product resolution efforts and accommodates customer requests to the extent possible.
• Facilities consumer warranties on a case-by-case basis.
• Executes visual merchandising concepts according to predesigned merchandizing plans.
• Utilizes the point-of-sale system to ensure transactions are recorded.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without cause.

Qualifications

• High School Diploma or GED required.
• Any previous retail, retail operations, or footwear preferred.

Any equivalent combination of experience and education which clearly indicates the ability to perform the essential functions of the position may substitute on a year for year basis.

Knowledge, Skills, And Abilities

• Exceptional customer service skills.
• Working knowledge of retail selling concepts.
• Ability to work effectively as part of a team.
• Strong verbal and written communication skills.

Travel Required

No

Base Salary

$19.00 hourly

Why Work at KEEN

Driven by a passion for life outside, KEEN is a values-led, independently owned brand from Portland, Oregon, that’s on a mission to create original and versatile products, improve lives, and inspire outside adventure. Founded in 2003, KEEN launched a revolution in the footwear industry with the introduction of the Newport adventure sandal, and has donated more than $18 million to non-profit organizations and causes around the world to promote responsible outdoor recreation, including conservation efforts to protect open spaces. KEEN strives to show the world through its products and its actions that a business for good can actually be good for business. By giving back, reducing impact, and activating communities and individuals to protect the places where we work and play, KEEN puts its values in motion and takes action to leave the world a better place.

At KEEN, we believe in a more just and equitable future for all people. As a global brand, we acknowledge that our business, buildings, and daily lives exist within the traditional territories of indigenous peoples. We strive for a future that recognizes the knowledge, rights, and resilience of these peoples.

KEEN Footwear is an equal opportunity employer. We value an inclusive and diverse community. Qualified candidates of all backgrounds are encouraged to apply and will be considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.