Retail Sales Associate - Orange County

Rowan; San Juan Capistrano (CA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

3% commission

Employee wardrobe incentives

Job summary

Rowan, a California modern-heritage apparel brand, seeks on-site hospitality-minded teammates to greet guests, learn the product, and create memorable shopping experiences.

This is not a traditional sales job; it emphasizes genuine warmth, connection, and service. Compensation includes $20–$24/hour base plus 3% commission, plus employee wardrobe incentives, with growth into senior client advisor roles as Rowan expands.

Qualifications

• Hospitality or service mindset required.
• Strong communication and interpersonal skills.
• Ability to engage guests and build rapport.
• Available for weekends, evenings, and holidays.

Responsibilities

• Greet and host every guest like they're welcome in your home.
• Get to know clients, their style, their life and stay connected with them.
• Style and outfit clients with genuine care, not a script.
• Keep the floor beautiful, organized, and inspiring.
• Represent Rowan in the community and help with events and local partnerships.
• Learn the product deeply enough to tell its story naturally.

Skills

Warmth

People skills

Service-oriented

Reliability

Job description

Part or Full-Time | On-Site | Luxury Lifestyle & Apparel

The Role

Rowan is a California modern-heritage apparel brand built on quality, craftsmanship, and connection. Each of our stores are intentionally built around a loyal and engaged local community and we are looking for people-first team members to grow with us.

This isn't a sale or retail job. It's a hospitality job that happens to involve product. If you've thrived behind a coffee bar, a hotel front desk, a restaurant floor, or a boutique fitting room and people naturally trust and open up to you, we want to talk.

Compensation

• $20–$24/hour base (based on experience) + 3% commission
• Employee wardrobe incentives
• Real growth path into senior client advisor and leadership roles as we expand

What You'll Do

• Greet and host every guest like they're welcome in your home
• Get to know clients, their style, their life and stay connected with them
• Style and outfit clients with genuine care, not a script
• Keep the floor beautiful, organized, and inspiring
• Represent Rowan in the community and help with events and local partnerships
• Learn the product deeply enough to tell its story naturally

Who Thrives Here

• You make people feel instantly comfortable
• You've worked somewhere that lives and dies by service: restaurants, hotels, cafés, spas, salons, boutique retail, or similar
• You're warm, present, and genuinely curious about people
• You take pride in a well-run, well-kept space
• You're reliable, proactive, and calm when it's busy
• You're available weekends, some evenings, and key holidays

No specific retail sales background required. We will train the product knowledge. What we can't train is genuine warmth with people, so that's what we're looking for.

We are building more than stores. We are building community, connection, and a brand that stands for quality, character, and legacy.

At Rowan, hospitality matters. Relationships matter. People matter.

If you are someone who loves connecting with people, creating meaningful experiences, and building long-term relationships through style and service — we’d love to meet you.