Retail Sales Associate - Musical Instruments

Hader Solutions; Charleston (SC); On-site; USD 28,000 - 38,000; Full time

Job summary

Hader Solutions in Charleston, SC, seeks a Senior Sales Associate specializing in band and orchestra instruments, rentals, repairs, and lessons. You will guide students, parents, and educators through selections, rentals, and lesson enrollments while delivering outstanding customer service.

You will drive sales, support school music programs, maintain merchandising standards, and assist with daily store operations. A passion for music education and teamwork is essential to thrive in this role.

Qualifications

• Strong customer service mindset with a student-focused approach.
• Familiarity with band and orchestra instruments, rentals, repairs, and lessons is preferred.
• Ability to support and promote music education initiatives within the community.
• Demonstrated sales and merchandising abilities in a retail setting.
• Team-oriented mindset with a passion for music and education.

Responsibilities

• Guide customers (students, parents, educators) through instrument and accessory selection, rentals, and lesson enrollment.
• Deliver exceptional customer service to foster a positive shopping experience.
• Drive sales and support local school music programs.
• Maintain merchandising standards and assist with daily store operations.
• Contribute to growing music education within the community.

Skills

Customer service

Band & orchestra instrument knowledge

Rentals and repairs knowledge

Education initiatives promotion

Sales and merchandising

Job description

Role: Senior Sales Associate in a retail environment specializing in band and orchestra instruments, rentals, repairs, and lessons.

Responsibilities

• Guide customers—including students, parents, and educators through instrument and accessory selection, rentals, and lesson enrollment.
• Deliver exceptional customer service to foster a positive shopping experience.
• Drive sales and support school music programs.
• Maintain merchandising standards and assist with daily store operations.
• Contribute to growing music education within the community.

Qualifications & Skills

• Strong customer service skills with a collaborative, student-focused approach.
• Knowledge of band and orchestra instruments, rentals, repairs, and lessons preferred.
• Ability to support and promote music education initiatives.
• Effective sales and merchandising abilities.
• Team-oriented mindset with a passion for music and education.