Retail Sales Associate, Key Holder

DXL Group; Los Angeles (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

DXL Group, le plus grand détaillant spécialisé de vêtements pour hommes de grande taille, recherche un Retail Sales Associate, Key Holder pour offrir une expérience client exceptionnelle. Le candidat idéal aura des compétences en service à la clientèle, en coaching et sera un leader dans un environnement de vente au détail dynamique. Rejoignez une entreprise qui valorise la promotion interne et qui offre des bonus trimestriels à toute l'équipe.

Benefits

Bonus trimestriels pour l'ensemble de l'équipe

Possibilité de promotion interne

Qualifications

• Qualifications spécifiques incluent un diplôme de lycée ou équivalent.
• Démontrer des techniques de service à la clientèle supérieures et l'expérience en résolution de problèmes/réclamations.
• Capacité à soulever jusqu'à 10 lbs et à déplacer jusqu'à 50 lbs.

Responsibilities

• Assurer que chaque client se sente bienvenu par des interactions significatives.
• Agir en tant qu'expert en produits avec la capacité de vendre une large gamme d'habillements.
• Aider à construire une équipe de vente axée sur le client grâce à un coaching continu.

Skills

Customer service techniques

Problem resolution

Coaching skills

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

The hourly rate for this position is $10.30 - $14.00per hour plus a commission rate between 1.5% and 6% based on personal sales volume. Associates are also eligible for a quarterly bonus based on store sales.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.