Retail Sales Associate, Key Holder

DXL Group; Lancaster (Lancaster County); On-site; USD 30,000 - 40,000; Full time

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder who excels in customer service and team coaching. This role involves building relationships with guests, providing product expertise, and fostering a customer-focused sales environment. Join a company committed to developing its people and offering a unique retail experience.

Benefits

Quarterly bonuses

Opportunities for promotion from within

Qualifications

• Demonstrates superior customer service techniques.
• Experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsibilities

• Ensure each guest feels welcomed by spending quality time.
• Serve as a product knowledge expert in apparel.
• Assist with coaching and training for the sales team.

Skills

Customer Service

Coaching

Problem Resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.