Retail Sales Associate, Key Holder

DXL Group; Harrisburg (Dauphin County); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading men's apparel retailer is seeking a Retail Sales Associate, Key Holder in Harrisburg, PA. This role focuses on delivering excellent customer service, coaching team members, and contributing to a positive shopping environment. Join DXL to grow your career in a supportive and rewarding workplace that values diversity and inclusion.

Benefits

Quarterly bonuses

Career development opportunities

Qualifications

• Customer service experience with problem resolution.
• Ability to lift and move weights as required.

Responsibilities

• Welcome guests and assess their needs.
• Provide product knowledge and sales guidance.
• Assist in coaching and training sales team members.

Skills

Customer service techniques

Coaching

Sales skills

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.