Retail Sales Associate - Market at Heath Brook

Gap Inc.; United States; Remote; USD 28,000 - 38,000; Full time

Job summary

Gap Inc. recherche un Brand Associate pour offrir un service à la clientèle exceptionnel et renforcer la fidélité à la marque. Le candidat idéal sera passionné par le retail, possédera d'excellentes compétences en communication et s'engagera activement avec les clients pour améliorer leur expérience. Ce rôle nécessite également une flexibilité dans les horaires de travail.

Qualifications

• Un bon communicateur capable d'interagir efficacement avec les clients.
• Passionné par le retail, capable de travailler dans un environnement dynamique.
• Capable d'utiliser la technologie de vente au détail.

Responsibilities

• Promouvoir la fidélité en éduquant les clients sur les programmes de fidélité.
• Engager avec les clients pour stimuler les ventes en utilisant la vente suggestive.
• Maintenir un environnement de travail propre et organisé.

Skills

Communication

Service à la clientèle

Résolution de problèmes

Job description

About the RoleAs a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach. .What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.