Retail Sales Associate — Growth, Training & 30% Discount

Carters Inc.; Aurora (OH); On-site; USD 13,776 - 15,153; Full time

Benefits offered by this job

30% brand discount

Mental health benefits

Referral bonuses

Advance You Program

Job summary

Carters Inc. in Ohio is seeking a Sales Associate to be the first face of the brand for growing families. Welcome customers, explain baby essentials, and assist with omnichannel shopping to ensure a positive experience.

You will join an inclusive team that values training and development, offering a 30% brand discount, referral bonuses, and opportunities for growth while supporting work-life balance.

Qualifications

• Demonstrated customer service and engagement skills.
• Effective and professional verbal and written communication skills.
• The ability to manage multiple tasks at once.
• Physical ability to lift 40 pounds and perform repetitive bending, stooping, reaching, pushing, and pulling.
• Ability to stand or walk for extended periods and climb up and down a ladder.
• Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

• Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits.
• Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
• Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
• Execute and expedite point of sale/register transactions.
• Complete floor replenishment and shipment as needed.
• Articulate current promotional events and the brand loyalty program, including credit, to customers.
• Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Skills

Customer service

Communication

Multitasking

Job description

Carters Inc. in Ohio is seeking a Sales Associate to be the first face of the brand for growing families. Welcome customers, explain baby essentials, and assist with omnichannel shopping to ensure a positive experience.

You will join an inclusive team that values training and development, offering a 30% brand discount, referral bonuses, and opportunities for growth while supporting work-life balance.