Retail Sales Associate - Growth & Discounts

TJX; West Bend (WI); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

TJX Companies in West Bend, WI is seeking a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, process transactions accurately, and support store standards across the floor.

Responsibilities include promoting loyalty programs, maintaining merchandising standards, and contributing to a safe, clean store environment. Join a diverse team with competitive pay and benefits.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Lifting capability

Team collaboration

Retail experience

Job description

TJX Companies in West Bend, WI is seeking a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, process transactions accurately, and support store standards across the floor.

Responsibilities include promoting loyalty programs, maintaining merchandising standards, and contributing to a safe, clean store environment. Join a diverse team with competitive pay and benefits.