Retail Sales Associate Full Time

PetSmart; Thousand Oaks (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Weekly

Associate Discounts

Health Benefits

401k

Tuition Assistance

Career Pathing

Development Opportunities

Job summary

Join a forward-thinking company that values its associates as much as it does pets. As a Retail Sales Associate, you'll engage with pet parents, ensuring a positive experience while caring for pets in the store. This role offers the chance to make a meaningful impact daily, from assisting customers to maintaining store standards. With a supportive environment that celebrates diversity, you will thrive in a culture dedicated to doing anything for pets and their owners. If you have a passion for pets and a commitment to excellent service, this is the perfect opportunity for you.

Qualifications

• Strong communication skills, both written and verbal.
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Engage with pet parents and their pets in person and online.
• Care for store-owned pets, including feeding and cleaning habitats.
• Maintain store cleanliness standards and assist with pricing.

Skills

Communication Skills

Flexibility

Pressure Management

Job description

Join to apply for the Retail Sales Associate Full Time role at PetSmart

Get AI-powered advice on this job and more exclusive features.

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, pet safety standards, and the direct care of pets within our store.

Job Responsibilities

• Engage with pet parents and their pets in person, over the phone, at the sales register, and online.
• Greet pet parents and answer their questions throughout the store.
• Prepare online orders for pickup and ensure a smooth experience.
• Care for store-owned pets, including feeding, watering, and cleaning habitats.
• Maintain store cleanliness standards.
• Assist with weekly price changes and promotional pricing.
• Stage and sort new products to match sales floor plans.
• Replenish and recover products on the sales floor.
• Recommend, inform, and sell merchandise, services, and live pets.
• Administer pet medications as directed by a veterinarian.
• Promote events like adoption weekends and charity events.
• Ensure a safe environment for staff, pets, and customers.
• Take immediate action if a sick or injured pet is identified.
• Assist in various store areas as needed.
• Participate in our culture of Belonging and Recognition.
• Follow all company policies and procedures.

Qualifications

• Strong communication skills, both written and verbal.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Physical Demands and Work Environment

• Stand, walk, climb ladders, and handle objects; reach, stoop, kneel, crouch, talk, and hear; vision abilities include depth perception.
• Lift and move up to 50 pounds frequently, and more than 100 pounds occasionally with assistance.
• Exposure to moving mechanical parts, pet hair, moderate noise levels, and live animals.

Join Us

Make a meaningful impact every day by helping customers and their pets. We cherish diversity and the unique perspectives of our 50,000 associates, united by a passion for pets. Apply now and be part of our team committed to doing Anything for Pets and the people who love them.