Retail Sales Associate Full Time

PetSmart; City of Plattsburgh (NY); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid weekly

Associate discounts and perks

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development Opportunities

Job summary

An established industry player is seeking a Retail Sales Associate who is passionate about pets and dedicated to providing exceptional customer service. In this role, you will engage with pet parents and their pets, ensuring a positive shopping experience while maintaining store cleanliness and safety standards. This position offers opportunities for growth and development, with a focus on creating a welcoming environment for both associates and customers. Join a team that values diversity and the love for pets, and make a meaningful impact every day.

Qualifications

• Strong communication skills, both written and verbal.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Engage with pet parents to ensure a positive experience.
• Care for store-owned pets, including feeding and cleaning.
• Maintain store cleanliness standards and support promotions.

Skills

Communication Skills

Flexibility

Pressure Management

Job description

Join to apply for the Retail Sales Associate Full Time role at PetSmart.

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Responsibilities

• Engage with pet parents in person, over the phone, at the register, and online to ensure a positive experience.
• Greet pet parents, answer questions, and assist throughout the store.
• Prepare online orders for pick-up and ensure a smooth process.
• Care for store-owned pets, including feeding, watering, and cleaning habitats.
• Maintain store cleanliness standards.
• Support weekly price updates and promotional displays.
• Stage and organize new products according to sales floor plans.
• Replenish and recover products to meet standards.
• Recommend and sell merchandise, services, and live pets.
• Administer medications to store pets as directed by a veterinarian.
• Promote store events such as adoptions and charity programs.
• Ensure a safe environment for staff, pets, and customers.
• Act promptly if a sick or injured pet is identified.
• Assist in various store areas as needed.
• Participate in our culture of Belonging and Recognition.
• Follow all company policies and procedures.

Qualifications

• Strong communication skills, both written and verbal.
• Flexibility to work evenings, weekends, and holidays.
• Ability to react under pressure and stay composed.

Physical Demands and Work Environment

• Stand, walk, climb ladders, and handle objects; reach, stoop, kneel, crouch, talk, and hear; specific vision abilities required.
• Lift and move up to 50 pounds frequently; team lift more than 100 pounds occasionally.
• Exposure to moving mechanical parts, pet hair, and moderate noise levels; handling live animals is common.

Join us for a meaningful career where you can make an impact every day. We cherish diversity and the passion for pets among our 50,000 associates. Apply now to become part of our team!