Retail Sales Associate Full Time

PetSmart; Hobbs (NM); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Weekly

Associate Discounts

Health Benefits

401k

Tuition Assistance

Career Pathing

Development Opportunities

Job summary

An established industry player is seeking a Retail Sales Associate who is passionate about pets and dedicated to providing exceptional customer service. This role involves engaging with pet parents, maintaining store cleanliness, and ensuring the well-being of pets in the store. The ideal candidate will thrive in a dynamic environment and be committed to upholding the company's values of love and unity. With opportunities for growth and development, this position is perfect for those looking to make a meaningful impact in the lives of pets and their owners.

Qualifications

• Strong written and verbal communication skills.
• Flexible schedule, including evenings and weekends.
• Ability to react under pressure.

Responsibilities

• Engage with pet parents to ensure positive outcomes.
• Care for store-owned pets, including feeding and cleaning.
• Maintain store cleanliness and support pricing changes.

Skills

Communication Skills

Flexibility

Pressure Management

Job description

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Retail Sales Associate Full Time

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets; we’re obsessed with our people too. Our values are rooted in unconditional love—a lesson we learn from our pets—and staying united together. We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Job Summary

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Responsibilities

• Engage with pet parents in person, over the phone, at the register, and online to ensure positive outcomes.
• Greet pet parents and answer their questions throughout the store.
• Prepare online orders for in-store pickup, ensuring a smooth experience.
• Care for store-owned pets, including feeding, watering, and cleaning habitats.
• Maintain store cleanliness standards.
• Support weekly price changes and promotional pricing.
• Stage and sort new products to match sales floor plans.
• Stock and recover products to meet sales standards.
• Recommend, inform, and sell merchandise, services, and live pets.
• Administer store-owned pet medications as directed by a veterinarian.
• Promote events like adoption weekends, Treats enrollment, and charity events.
• Ensure a safe environment for staff, pets, and customers.
• Act immediately if a sick or injured pet is identified, including transport to the vet.
• Assist in various store areas as needed.
• Participate in our culture of Belonging and Recognition.
• Follow all company policies and procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexible schedule, including evenings, weekends, and holidays.
• Ability to react under pressure and maintain composure.

Physical Demands and Work Environment

• Stand, walk, climb ladders, and handle objects; reach with hands and arms; stoop, kneel, crouch, talk, and hear; see with depth perception.
• Lift/move up to 50 pounds regularly; team lift over 100 pounds occasionally.
• Exposure to moving mechanical parts, pet hair, and moderate to high noise levels; handling live animals.

Join Us

Make a meaningful impact every day by helping customers and their pets. Celebrate moments that matter, from helping choose a first fish to pet birthdays. We value diversity and the unique perspectives of our 50,000 associates, united by a passion for pets.

Interested in joining our team? Apply now!

This description outlines the general responsibilities and is not exhaustive. Pay will depend on experience, skills, and location. PetSmart is an equal opportunity employer and considers applicants regardless of race, color, religion, sex, age, national origin, disability, or other protected characteristics. Applicants must be over 18 (except where law states otherwise).