Retail Sales Associate Full Time

PetSmart; Grand Rapids (MI); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Paid weekly

Associate discounts

Health benefits: medical, dental, vision

401k

Tuition assistance

Career pathing

Development Opportunities

Job summary

A leading pet retail company in Grand Rapids, Michigan is seeking a Retail Sales Associate Full Time to engage with pet parents, provide excellent customer service, and ensure the direct care of pets. Responsibilities include maintaining store cleanliness and upholding safety standards. Ideal candidates are flexible and possess strong communication skills.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats.
• Responsible for pet health, feeding, watering and maintaining habitats for store pets.
• Maintain store cleanliness and assist with pricing changes and promotions.
• Stage and stock products to match visual plans and recover shelves as needed.
• Recommend and sell merchandise, services and live pets to customers.
• Assist with administering store pet medications as directed by veterinarian.
• Promote adoption weekends, Treats enrollment and charity events.
• Ensure a safe environment for associates, pets and customers.

Skills

Strong written and verbal communication skills

Flexibility in schedule

Ability to react under pressure

Job description

Overview

Join to apply for the Retail Sales Associate Full Time role at PetSmart.

PetSmart’s Pet Associate (Retail Sales Associate) is responsible for engaging with pet parents and their pets while providing positive experiences and upholding the company’s vision, mission, values, and strategy. This role also shares responsibility of store cleanliness and maintenance, and pet safety standards as well as the direct care of pets within our store.

Job Responsibilities

• Responsible for the pet parent experience and outcomes conducted in person, over the phone, at the sales register and online.
• Greets pet parents and answers their questions throughout the store.
• Prepares online orders for pick-up in store and ensures a smooth, positive, pick-up experience.
• Responsible for the pet healthcare of store owned pets, which includes feeding, watering and cleaning all pet habitats (bird, reptile, small animal, cricket, and fish aquariums).
• Maintains total store cleanliness standards.
• Supports the store with weekly price changes and monthly promotional pricing.
• Stages and sorts new product to match sales floor planners.
• Faces, fills, and recovers products to meet sales floor standards.
• Recommends, informs, and sells merchandise, services and live pets.
• Administers store owned pet medications as directed by veterinarian.
• Promotes special events such as adoption weekends, Treats enrollment, charity events, etc.
• Ensures a safe environment for our associates, pets, and pet parents.
• Responsible for taking immediate action when a sick/injured pet is identified in the store; transport to the vet as needed.
• Assists and works in various areas throughout the store (including services) as required. Other duties may be assigned.
• Participates in our culture of Belonging and Recognition.
• Follows all Company Policies and Procedures.

Qualifications

• Strong written and verbal communication skills.
• Flexibility in schedule, able to work evenings, weekends, and holidays as needed.
• Ability to react under pressure and maintain composure.

Essential Physical Demands And Work Environment

• Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms: stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Associate must frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds. Specific vision abilities required by this job include depth perception.
• While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Benefits

• Paid weekly
• Associate discounts and perks
• Health benefits: medical, dental, vision
• 401k
• Tuition assistance
• Career pathing
• Development Opportunities

Other Statements

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial or local law. Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law). This position is paid on an hourly basis and is eligible for benefits, as described by policy. This description is intended to describe the general nature and level of work associates engage in. Exact duties and compensation may vary by store location.

We’re delighted you’re interested in joining our team and helping us in our commitment to doing Anything for Pets, and the people who love them. Apply now!