Retail Sales Associate - Full Time

Curaleaf; Groton (CT); On-site; USD 19,000 - 28,000; Full time

Job summary

Curaleaf Groton is seeking a Retail Sales Associate to be the face of the brand, helping customers explore cannabis products while delivering top-tier service. You will create a welcoming, informative, inclusive and engaging environment, guiding guests to the right products and building trust with every interaction.

Join us for a fast-paced, high-growth role with weekend/evening accessibility. You will support store operations, upsell effectively, and help ensure a compliant, customer-focused

Qualifications

• Excellent customer service and communication skills.
• Willingness to work weekends, evenings and holidays as required.
• Ability to follow procedures and ensure regulatory compliance.

Responsibilities

• Greet and assist all guests in a warm, professional manner to deliver an exceptional customer experience.
• Build genuine connections with customers and offer personalized product advice.
• Address concerns professionally and resolve issues to guarantee satisfaction.
• Encourage loyalty by enrolling guests in rewards programs.
• Work with the team to maintain a respectful, inclusive and upbeat atmosphere.
• Open and close the store, handle cash, and follow all procedures.
• Check IDs, update customer profiles, and process transactions accurately.
• Keep the store clean, organized, and stocked from floor to backroom.
• Assist inventory tasks such as restocking and fulfilling online orders.
• Meet daily sales goals by upselling and leveraging product knowledge.
• Highlight deals and add-on items at checkout to boost satisfaction.
• Stay informed on promotions and product updates for a seamless experience.
• Remain agile in a fast-paced retail environment and take on extra duties as needed.

Skills

Customer Experience

Teamwork

Store Operations

Education

High school diploma or GED

Job description

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands- Including Curaleaf, Select, and Grassroots- offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Retail Sales Associate - Full Time

Shift Availability: open availability required - must be available to work weekends, evenings, and holidays
Hourly Pay Rate: $17.00/hr.
Location: 79 Gold Star Hwy, Groton, CT 06340

About the Role:

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do:

Customer Experience & Teamwork

Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

Address concerns with professionalism and resolve issues to ensure customer satisfaction.

Encourage loyalty by signing guests up for rewards programs.

Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

Help open and close the store, handle cash, and follow all procedures and regulations.

Check IDs, update customer profiles, and process transactions accurately.

Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

Support inventory tasks like restocking, fulfilling online orders, and counting products.

Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

Highlight deals and complementary items at checkout to boost customer satisfaction.

Stay on top of promotions and product updates to give customers a seamless experience.

Stay agile and adaptable in a fast-paced, ever-changing retail environment.

Take on extra duties as needed to support the team and store success.

What You’ll Bring:

A high school diploma or GED.

At least