Retail Sales Associate - Part Time

Curaleaf; West Palm Beach (FL); On-site; USD 18,000 - 23,000; Part time

Job summary

Curaleaf is seeking a Retail Sales Associate in West Palm Beach to be the face of our brand, helping customers explore cannabis products and delivering top-tier service with every interaction.

You will create a welcoming, informative experience, upsell where appropriate, process transactions at the register, and support store standards while staying current on promotions for a seamless guest experience.

Qualifications

• A high school diploma or GED is required.
• At least 6 months of experience in a customer-facing or sales role.
• Minimum 6 months of experience using POS systems and handling cash transactions.
• Ability to thrive independently and in a team within a fast-paced environment.

Responsibilities

• Greet and assist guests to ensure an exceptional customer experience.
• Offer personalized product advice and build trust with customers.
• Address concerns professionally and resolve issues to ensure satisfaction.
• Encourage loyalty by enrolling guests in rewards programs.
• Open/close the store, handle cash, and follow procedures.
• Process transactions accurately and maintain store standards.

Skills

Customer service

Sales

POS systems

Cash handling

Communication

Teamwork

De-escalation

Time management

Education

High School Diploma or GED

Tools

POS system

Cash register

Job description

6835 Okeechobee Blvd West Palm Beach, FL

At Curaleaf, we’re redefining the cannabis industry with a strong commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands—including Curaleaf, Select, and Grassroots—offer premium products and services in both medical and adult-use markets.

Join us at Curaleaf to be part of a high-growth, purpose-driven company that champions corporate social responsibility through our Rooted in Good initiative, supporting community outreach and positive change. Here, you’ll have the opportunity to make a meaningful impact, drive innovation, and help shape the future of cannabis.

Shift Availability: 5 - 25 hours - availability on weekends strongly preferred
Hourly Pay Rate: $15.00/hr.
Location: 6835 Okeechobee Blvd, West Palm Beach, FL 33411

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast-paced retail environment, this is the place for you.

What You’ll Do

Customer Experience & Teamwork

Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.

Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.

Address concerns with professionalism and resolve issues to ensure customer satisfaction.

Encourage loyalty by signing guests up for rewards programs.

Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.

Operations & Store Standards

Help open and close the store, handle cash, and follow all procedures and regulations.

Check IDs, update customer profiles, and process transactions accurately.

Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.

Support inventory tasks like restocking, fulfilling online orders, and counting products.

Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.

Highlight deals and complementary items at checkout to boost customer satisfaction.

Stay on top of promotions and product updates to give customers a seamless experience.

Stay agile and adaptable in a fast-paced, ever-changing retail environment.

Take on extra duties as needed to support the team and store success.

What You’ll Bring

A high school diploma or GED.

At least 6 months of experience in a customer-facing or sales role, with a strong focus on service and satisfaction.

A minimum of 6 months of experience using point-of-sale (POS) systems and handling cash transactions accurately.

The ability to thrive both independently and as part of a team in a fast-paced, compliance-driven environment.

Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.

Excellent communication skills, with the ability to connect with customers and team members alike.

Strong multitasking abilities and the agility to shift priorities as needed.

Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.

Solid time management and organizational skills to stay on top of tasks and responsibilities.

Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.

Basic proficiency in math and computer applications to support transactions and reporting.

A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.

Strong conflict resolution skills and the ability