Retail Sales Associate - Full Time

Curaleaf; United States; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Career Growth Opportunities

Competitive Pay and Benefits

Generous PTO and Parental Leave

401(K) Retirement Plan

Life/Disability Insurance

Product Discounts

Job summary

Curaleaf is seeking a Retail Store Associate for its Groton, CT location. This full-time position requires flexible availability and offers an hourly pay rate of $17.00. As the face of our brand, you will assist customers, recommend products, and ensure a welcoming atmosphere in our retail environment.

The ideal candidate should have strong customer service skills, possess a high school diploma, and have experience in retail sales. Curaleaf offers growth opportunities and a comprehensive benefits package.

Qualifications

• At least 6 months of experience in a customer-facing or sales role.
• Minimum of 6 months of experience using point-of-sale systems.
• Ability to thrive in a fast-paced, compliance-driven environment.

Responsibilities

• Greet and assist all guests to ensure exceptional customer experience.
• Help open and close the store; handle cash and follow procedures.
• Consistently meet daily sales goals by upselling and using product knowledge.

Skills

Customer service

Sales

Teamwork

Communication

Education

High school diploma or GED

Tools

Point-of-sale (POS) systems

Job description

Retail Store Associate - Full Time

Type of Work: Full-Time
Shift Availability: Open availability including weekdays, evenings, weekends, and holidays is required.
Hourly Pay Rate: $17.00/hr
Location: 79 Gold Star Hwy, Groton, CT 06340

About the Role

As a Retail Sales Associate at Curaleaf, you’ll be the face of our brand and the go-to expert for our customers, helping them explore our cannabis products and delivering top-tier service with every interaction.

You’ll play a key role in creating a welcoming, informative, inclusive, and engaging experience, helping guests explore our products and find the right fit for their needs. Whether you’re recommending new items, handling purchases at the register, or chatting with a first-time shopper, you’ll be building trust and showcasing what makes Curaleaf special. If you’re passionate about cannabis, love working with people, and enjoy a fast‑paced retail environment, this is the place for you.

What You’ll Do

• Customer Experience & Teamwork
  • Greet and assist all guests in a warm, professional manner to ensure an exceptional customer experience.
  • Build strong and genuine connections with customers, ask thoughtful questions, and offer personalized product advice.
  • Address concerns with professionalism and resolve issues to ensure customer satisfaction.
  • Encourage loyalty by signing guests up for rewards programs.
  • Work closely with your team to ensure a respectful, inclusive, and upbeat atmosphere.
• Operations & Store Standards
  • Help open and close the store, handle cash, and follow all procedures and regulations.
  • Check IDs, update customer profiles, and process transactions accurately.
  • Keep the store clean, organized, and fully stocked, from the sales floor to the backroom.
  • Support inventory tasks like restocking, fulfilling online orders, and counting products.
• Sales & Performance
  • Consistently meet (and beat!) daily sales goals by upselling, building trust, and using your product knowledge.
  • Highlight deals and complementary items at checkout to boost customer satisfaction.
  • Stay on top of promotions and product updates to give customers a seamless experience.
  • Stay agile and adaptable in a fast‑paced, ever‑changing retail environment.
  • Take on extra duties as needed to support the team and store success.

What You’ll Bring

• A high school diploma or GED.
• At least 6 months of experience in a customer‑facing or sales role, with a strong focus on service and satisfaction.
• A minimum of 6 months of experience using point‑of‑sale (POS) systems and handling cash transactions accurately.
• The ability to thrive both independently and as part of a team in a fast‑paced, compliance‑driven environment.
• Flexibility to work various shifts, including evenings, weekends, holidays, and occasional overnights.
• Excellent communication skills, with the ability to connect with customers and team members alike.
• Strong multitasking abilities and the agility to shift priorities as needed.
• Comfort with technology and a willingness to learn new tools to support daily operations and customer engagement.
• Solid time management and organizational skills to stay on top of tasks and responsibilities.
• Effective de‑escalation techniques and a calm, solution‑oriented approach to handling customer concerns.
• Basic proficiency in math and computer applications to support transactions and reporting.
• A positive, proactive mindset when resolving customer issues, always aiming for a great guest experience.
• Strong conflict resolution skills and the ability to remain composed under pressure.
• Initiative and a team‑first attitude, with a readiness to support store leadership and contribute to overall success.
• A natural ability to build rapport and maintain lasting customer relationships.
• A collaborative spirit and a commitment to working well within a team environment.

Even Better If You Have

• A background in a sales role with a focus on tracking KPIs and meeting sales targets.
• Familiarity with e‑commerce systems and order fulfillment processes.
• Previous experience within a regulated retail setting.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand for extended periods of time, walk, talk or hear, stoop, kneel, crouch or crawl, use hands and fingers to feel, reach with hands and arms, and lift up to 25 pounds. The employee is occasionally required to climb, balance, and lift up to 50 pounds. This position requires close vision (clear vision at 20 inches or less).

Work Environment

This position has allergen warnings including potential exposure to dust, pollen, and plant pathogens, and requires the ability to work in confined spaces, have a high stress tolerance, adaptability, and be flexible to work in an ever‑changing environment.

Benefits

• Career Growth Opportunities
• Competitive Pay and Benefits
• Generous PTO and Parental Leave
• 401(K) Retirement Plan
• Life/Disability Insurance
• Community Involvement
• Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

EEO Statement

Curaleaf is an equal‑opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Individuals adversely impacted by the war on drugs are encouraged to apply. Current Curaleaf employees should apply for open positions through our Internal Job Board.

***Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Curaleaf is prohibited from offering sponsorship for any non‑immigrant or immigrant visas. Also, working in this industry may have implications on immigration status for lawful permanent residents. Curaleaf recommends seeking advice from an immigration lawyer.