Retail Sales Associate - Flexible Schedule

The Paper Store; North Billerica, Billerica (MA, MA); On-site; USD 20,664 - 24,796; Full time

Job summary

The Paper Store in Billerica, MA is seeking a Sales Associate to deliver outstanding customer service and drive sales in a fast-paced retail setting. You will ring up shoppers at the POS, stock shelves, and maintain visual merchandising per company standards.

Responsibilities include greeting customers, understanding their needs with open questions, and recommending products. Experience in retail helps, but dedication and teamwork matter most.

Qualifications

• Experience in specialty retail preferred, but not required.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to multitask while being attentive to customers and flexible to business needs.

Responsibilities

• Act as a TPS Champion by modeling the G.U.E.S.T. service approach and delivering World Class Service.
• Greet and welcome every customer warmly and with enthusiasm.
• Understand customer needs by asking open-ended questions and explain product features and benefits.
• Suggest additional items to build onto sales using effective selling techniques.
• Thank the customer sincerely and invite them to return and shop with us again.
• Be a TPS brand ambassador by staying friendly, attentive and respectful, and maintaining professionalism.

Skills

Customer service

Sales

POS systems

Microsoft Office

Teamwork

Tools

POS systems

Microsoft Office

Job description

The Paper Store in Billerica, MA is seeking a Sales Associate to deliver outstanding customer service and drive sales in a fast-paced retail setting. You will ring up shoppers at the POS, stock shelves, and maintain visual merchandising per company standards.

Responsibilities include greeting customers, understanding their needs with open questions, and recommending products. Experience in retail helps, but dedication and teamwork matter most.