Retail Sales Associate — Flexible Hours & Fun Environment

Five Below; Philadelphia (Philadelphia County); On-site; USD 13,000 - 18,000; Part time

Job summary

Five Below is hiring a part-time Sales Associate to deliver outstanding customer service in a fast-paced store in Philadelphia. You will handle transactions at the register, keep merchandise stocked, and assist customers with enthusiasm and friendliness.

The role emphasizes strong communication, the ability to learn on the job, and teamwork to meet store goals while providing a positive shopping experience for guests.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Good communicator

Customer service oriented

Sales mindset

Cash register tech

Tools

Cash registers

Job description

Five Below is hiring a part-time Sales Associate to deliver outstanding customer service in a fast-paced store in Philadelphia. You will handle transactions at the register, keep merchandise stocked, and assist customers with enthusiasm and friendliness.

The role emphasizes strong communication, the ability to learn on the job, and teamwork to meet store goals while providing a positive shopping experience for guests.