Sales Associate — Fun, Flexible Hours in an Energetic Store

Five Below; Mankato (MN); On-site; USD 15,000 - 18,000; Part time

Job summary

Five Below is seeking a part-time Sales Associate to deliver exceptional customer service in a fast-paced retail setting. You will greet customers, understand needs, and guide them to merchandise while promoting events and promotions.

The role emphasizes friendly communication, problem-solving, and teamwork, with a flexible schedule that may include evenings and weekends. Training is provided to learn store procedures and POS systems.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices).
• Good communicator with the ability to engage with customers.
• Able to handle customer interactions and potential issues/concerns courteously and professionally.
• Use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge acquired through on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations.
• Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Communication

Tech-savvy

Problem solving

On-the-job learning

Tools

Cash registers

Hand-held devices

Mobile devices

Job description

Five Below is seeking a part-time Sales Associate to deliver exceptional customer service in a fast-paced retail setting. You will greet customers, understand needs, and guide them to merchandise while promoting events and promotions.

The role emphasizes friendly communication, problem-solving, and teamwork, with a flexible schedule that may include evenings and weekends. Training is provided to learn store procedures and POS systems.