Retail Sales Associate — Flexible Hours & Customer Focus

Five Below; Westminster (MD); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness

Job summary

Five Below is seeking part-time Sales Associates to join the team, focused on delivering outstanding customer service, keeping merchandise organized, and ensuring fast, seamless checkout experiences at the register.

Responsibilities include greeting customers, understanding needs, promoting promotions, resolving concerns, and communicating with management to support store goals. Must be at least 16 and able to work flexible hours.

Qualifications

• At least 16 years old.
• Flexible schedule availability.
• Comfortable with technology and cash registers.
• Good communicator with customers.
• Professional handling of customer interactions.
• Ability to learn procedures via on-the-job training.

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Skills

Customer service

Cash handling

Communication

Teamwork

Tools

POS system

Job description

Five Below is seeking part-time Sales Associates to join the team, focused on delivering outstanding customer service, keeping merchandise organized, and ensuring fast, seamless checkout experiences at the register.

Responsibilities include greeting customers, understanding needs, promoting promotions, resolving concerns, and communicating with management to support store goals. Must be at least 16 and able to work flexible hours.