Retail Sales Associate: Fashion & Fit Expert

EXPRESS; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical, pharmacy, dental and vision

401(k) and Roth 401(k) with Company"s

Merchandise discount

Paid Time Off

Parental leave

Job summary

Express is seeking a Retail Sales Associate at Polaris Town Center in Columbus, OH to deliver a great in-store shopping experience. You will assist customers, stock merchandise, and help maintain a clean, organized sales floor.

The ideal candidate has strong communication and customer service skills, can work nights and weekends, and enjoys teamwork. Prior retail experience is preferred, and associates may be eligible for benefits like merchandise discounts and paid time off.

Qualifications

• High school diploma or equivalent is required.
• Retail customer service experience is preferred.
• Availability including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all our associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a Great Customer Experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues as they arise and determine resolution or elevate further.
• Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
• Other essential functions may occur as directed by your supervisor.

Skills

Customer service

Communication skills

Teamwork

Education

High School or Equivalent

Tools

iPad

Registers

Job description

Express is seeking a Retail Sales Associate at Polaris Town Center in Columbus, OH to deliver a great in-store shopping experience. You will assist customers, stock merchandise, and help maintain a clean, organized sales floor.

The ideal candidate has strong communication and customer service skills, can work nights and weekends, and enjoys teamwork. Prior retail experience is preferred, and associates may be eligible for benefits like merchandise discounts and paid time off.