Retail Sales Associate: Expert Customer Experience

R301US Hibbett Retail, Inc.; Harrison (AR); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett Retail, Inc. in Harrison, AR is seeking a Sales Associate to deliver quality customer service and drive product sales. The role requires knowledge of store product areas and adherence to company policies and visual manuals.

The position reports to the Store Manager and offers hourly pay of $12.10 with non-exempt status. Responsibilities include helping customers, promoting services, achieving sales goals, maintaining store appearance, and supporting daily operations.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Able to work in a fast-paced environment.
• Proactive self-starter with initiative.
• Strong attention to detail and multitasking.
• Team player with customer-focused mindset.

Responsibilities

• Produce and provide extraordinary customer service as outlined in the customer service manual.
• Promote and sell services and merchandise.
• Consistently set goals to grow and improve selling skills and track sales.
• Follow all company policies, procedures and standards in manuals and memos.
• Assist in daily store operations: work lists, cleaning, shipments, and maintenance.
• Present merchandise to promote and sell goods per the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations issues to management.
• Attend staff meetings and tech clinics for the store.
• Protect company assets and financial information through internal controls and reporting.

Skills

Customer service

Interpersonal communication

Fast-paced environment

Self-starter

Detail-oriented

Team player

Job description

Hibbett Retail, Inc. in Harrison, AR is seeking a Sales Associate to deliver quality customer service and drive product sales. The role requires knowledge of store product areas and adherence to company policies and visual manuals.

The position reports to the Store Manager and offers hourly pay of $12.10 with non-exempt status. Responsibilities include helping customers, promoting services, achieving sales goals, maintaining store appearance, and supporting daily operations.